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SureCritic / Hyundai Dealer / Pohanka Hyundai / Sean Tolton
ST

Sean Tolton

ASM
Pohanka Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1327 reviews)
70

Reviews of Sean Tolton

VC
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Vincent C.
Clinton, MD
2015 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/06/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Professionalism of service rep
Satisfied with service
Recommended
MIGUEL D. from Pohanka Hyundai responded on 01/18/2021 09:52 AM

Thank you for your feedback Vincent. We here at Hyundai appreciate you sharing your thoughts and concerns; we will reevaluate our approach and intend to leave you with your best experience on your next visit.

Employees worked with
ST
Sean Tolton
ASM
DF
DWAYNE FORRESTER
JT
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Johnny T.
Capitol Heights, MD
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Best World class service at Hyundai
First I would like to thank Sean and Shannon in services at pohanka Hyundai for their extraordinary world class service. Also the Hyundai family have always show professionalism and kindness to me. I will always be sort of the family and will come back again for my next car.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 12/30/2020 02:25 PM

Thank you Johnny for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Employees worked with
ST
Sean Tolton
ASM
Verified Customer
District Heights, MD
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
The communication took the customer and explanation of service provided.
The wait time was just as they promised. The communication bylaws email exceptionally well.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 12/30/2020 02:28 PM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Employees worked with
ST
Sean Tolton
ASM
KM
KARIMA MCDOUGALL
JP
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Jocelyn P.
District Heights, MD
2011 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great
Greay
Recommended
MIGUEL D. from Pohanka Hyundai responded on 12/21/2020 01:26 PM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

Employees worked with
ST
Sean Tolton
ASM
Verified Customer
Oxon Hill, MD
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/11/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Sean from Service Department
Sean is very friendly & willing to help in any way to be sure you get your vehicle back as soon as possible.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 12/14/2020 04:53 AM

Thank you for providing your feedback. We appreciate the time you have taken and we will actively use it to improve our services to you. We would like to invite you back to our business for your next service in an effort to supply you with more efficiency and positive end result. 

Employees worked with
ST
Sean Tolton
ASM
Verified Customer
Upper Marlboro, MD
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
great service as always
Sean always makes my visits easy to deal with. He's honest and doesn't try to overwhelm me with work that's not needed
Recommended
MIGUEL D. from Pohanka Hyundai responded on 12/07/2020 11:49 AM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Employees worked with
ST
Sean Tolton
ASM
JV
JEFFERSONS VALLADARES
Verified Customer
District Heights, MD
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
I give all five stars nothing but exceptional service.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 11/23/2020 05:24 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

Employees worked with
ST
Sean Tolton
ASM
JC
JEROME CRAWFORD
DD
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Deborah D.
Clinton, MD
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service, Great Smile, Great Manners
My advisor, Sean, was friendly, helpful and proficient. I felt safe in the clean environment. The amount charged was in keeping with the initial estimate. Just a pleasant experience.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 11/23/2020 05:23 AM

 We appreciate your positive feedback about our business and employees Deborah. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employees worked with
ST
Sean Tolton
ASM
KM
KARIMA MCDOUGALL
Verified Customer
Riverdale, MD
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Sean tolton
Recommended
MIGUEL D. from Pohanka Hyundai responded on 11/17/2020 04:36 AM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Employees worked with
ST
Sean Tolton
ASM
IT
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Ivy T.
Clinton, MD
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Service Provider!
I had a flat tire, so I needed to have it repaired, or I had to purchase a new one. Sean. did an excellent job in informing me of the process I needed to go through. He was very friendly, knowledgeable and professional. I had to return the next day for a new tire, but my wait time both days was minimal. I was very impressed. I highly recommend Pohanka Hyundai for service needs.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 11/13/2020 04:49 AM

We appreciate your AMAZING feedback about our business and employees Ivy. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employees worked with
ST
Sean Tolton
ASM
KM
KARIMA MCDOUGALL
HD
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Henry D.
Washington, DC
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service Manager Sean Tolston5
5 Star Review
Recommended
MIGUEL D. from Pohanka Hyundai responded on 11/06/2020 05:12 AM

Thank you for your review Henry. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Employees worked with
ST
Sean Tolton
ASM
JM
JEFERSON MARTINEZ
MJ
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Maria J.
Suitland, MD
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Wait time
Very good
Recommended
MIGUEL D. from Pohanka Hyundai responded on 11/02/2020 04:54 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Employees worked with
ST
Sean Tolton
ASM
Verified Customer
Largo, MD
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
A good product and service team
A good product and service team
Recommended
MIGUEL D. from Pohanka Hyundai responded on 10/27/2020 04:40 AM

Thank you for providing your feedback. We appreciate the time you have taken and we will actively use it to improve our services to you. We would like to invite you back to our business for your next service in an effort to supply you with more efficiency and positive end result. 

Employees worked with
ST
Sean Tolton
ASM
JV
JEFFERSONS VALLADARES
KB
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Khil'i B.
Bowie, MD
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Continuously great service!
Pohanka Hyundai continues to provide excellent service each time I need it.

This time, I brought someone with me to have their own vehicle serviced and they were shocked by the professionalism and care they were shown. It's such a wonderful feeling!
Recommended
MIGUEL D. from Pohanka Hyundai responded on 10/26/2020 06:50 AM

We appreciate your positive feedback about our business and employees Khil'i. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employees worked with
ST
Sean Tolton
ASM
CH
COLIN HENRY
HT
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Hailey T.
King George, VA
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Exceptional Service
Great customer service. I was a walk in appointment to get my tires rotated, oil changed, and inspection. They had me in and out within an hour on a busy Saturday!
Recommended
MIGUEL D. from Pohanka Hyundai responded on 10/23/2020 04:43 AM

Thank you for your review and for choosing Pohanka for your service Hailey. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Employees worked with
ST
Sean Tolton
ASM
KM
KARIMA MCDOUGALL
OG
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Otis G.
Silver Spring, MD
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Customer Service from Sean
I always look forward to dealing with Sean. Great person and very knowledgeable.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 10/21/2020 04:24 AM

We appreciate your positive feedback about our business and employees Otis. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employees worked with
ST
Sean Tolton
ASM
JC
JEROME CRAWFORD
DC
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David Christopher C.
Temple Hills, MD
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
Great service when I got my car checked
Recommended
MIGUEL D. from Pohanka Hyundai responded on 10/21/2020 04:23 AM

We appreciate your positive feedback about our business and employees David. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employees worked with
ST
Sean Tolton
ASM
AB
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Anita B.
Clinton, MD
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Clean, efficient, good personnel
Sean is an excellent service attendant.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 10/12/2020 08:00 AM

 We appreciate your positive feedback about our business and employees. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employees worked with
ST
Sean Tolton
ASM
JM
JEFERSON MARTINEZ
CT
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Cheryl T.
Hyattsville, MD
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Exceptional Quality Service
The employees at The Hyundai Dealership on Ritchie Road @ Ritchie Station are always very professional, Provide quality service and keep me very well informed about what’s happening with my vehicle.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 10/08/2020 09:00 AM

Thank you for your review and for choosing Pohanka for your service Cheryl. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business

Employees worked with
ST
Sean Tolton
ASM
SD
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Susan D.
Bowie, MD
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Service advisor
Sean is a very helpful service advisor and goes over and above to make the service experience seamless
Recommended
MIGUEL D. from Pohanka Hyundai responded on 10/08/2020 09:01 AM

 We appreciate your positive feedback about our business and employees Susan. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employees worked with
ST
Sean Tolton
ASM
CH
COLIN HENRY
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