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SureCritic / Hyundai Dealer / Joe Machens Hyundai / ANDREW A MOELLER
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ANDREW A MOELLER

Joe Machens Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(913 reviews)
90

Reviews of ANDREW A MOELLER

RS
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Reggie S.
Columbia, MO
2004 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Vehicle Maintenance
Great job as always, folks! Thanks, again!
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 03/10/2020 02:52 PM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
SF
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Susan F.
New Franklin, MO
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Always Count on Them
This service department is the best I always depend on them and I am always completely satisfied.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 03/10/2020 02:52 PM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
PZ
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Patrice Z.
Kingdom City, MO
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent service
I always use my Hyundai dealer for my service needs. They do an excellent job and treat me with great respect.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 02/26/2020 02:47 PM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
CC
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Charlette C.
Columbia, MO
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Staff are knowledgeable, anxious to get customer in and out quickly, personable and want to get customer questions answered. I really appreciate the staff.
Service Staff are very knowledgeable, anxious to get customers in and out quickly, personable and answer all questions.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 02/24/2020 05:31 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
PA
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Pamela A.
Saint Joseph, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Customer service with Andrew
Andrew, in the Service Dept, is very good. Always calm and helpful. Like dealing with Andrew when it comes to my car needing service.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 02/22/2020 06:37 AM

Thank you Pamela!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
ML
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Michelle L.
Fulton, MO
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
good service
Friendly and good service.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 02/17/2020 11:49 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
SS
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Shelley S.
Columbia, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil Change and tire rotation
Great service department and always friendly.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 02/13/2020 01:50 PM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
RW
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Richard W.
Columbia, MO
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Staff
Everyone was pleasant to me and my dog who has health issues. Jake, our border collie, was able to wait with me while the service was comoleted.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 01/30/2020 02:26 PM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
PJ
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Pamela J.
Columbia, MO
2014 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fast in. Fast out. Nice waiting area.
Was all of a sudden thing with tire pressure dash board light and the thought that I probably needed a new car battery. Not a good time of the year to have your car battery die and have a flat tire. Went to the Machens Hyundai car service web site. Found a time and day that suited my schedule. Was quick in for the service. And, out and on my way for my errands for that day.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 01/30/2020 02:26 PM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
SA
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Steven A.
Columbia, MO
2011 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/16/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
First Maintenance
Overall good service. Thanks for the first free" oil change on our new Santa Fe. Andrew was great. Sadly, I was a bit dismayed by having to fully replace a practically new tire. Full tread. Was there not a warranty? Previous owner bought new tires all around before selling. This was the shop of record. I was surprised there was no credit due to the full tread on the bad tire.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 01/20/2020 11:32 AM

Thank you for the feedback.  The tires were not purchased at our shop, and typically any kind of road hazard coverage is for the original purchaser of the tire.

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
CA
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Carol A.
Columbia, MO
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Love my Hyundai !
It’s my 2nd Hyundai . I am very happy with the 2019 Santa Fe . Love the “ glass ceiling”! Have every convenience possible. Very good solid feeling car!
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 01/16/2020 02:12 PM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
BJ
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Betty J.
Columbia, MO
2016 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/12/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Betty Jones
You know this the first time I was not happy
I love the place and the service in the front and in the back I can not say anything bad
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 01/16/2020 02:15 PM

Thank you for the feedback.

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Atlanta, MO
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Awesome service
Awesome
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 01/07/2020 12:51 PM

Thank you for the great review!

 

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
TE
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Terri E.
Brookfield, MO
2015 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great job
Everyone was so nice and they washed my car
Not Recommended
ANDREW A M. from Joe Machens Hyundai responded on 01/07/2020 12:50 PM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
RK
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Robert K.
Columbia, MO
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Headlight Out
2011 Hyundai Tucson burned out left headlight. Took a chance and drove it to Machens Hyundai and within an hour I was on the road again.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 12/31/2019 09:34 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
PJ
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Pamela J.
Columbia, MO
2014 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great place to get your car serviced. Great place to buy a car.
Great service. Andrew checked in with me to verify what services I needed that day. He also suggested another service that would save me from some major problems later. I was also impressed yesterday that a different service rep whose name I didn't get but, was more than willing to help me with a tire pressure problem I was experiencing. He took me right in. Restored my tires to the right pressure. You have great service people!
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 01/02/2020 06:07 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
LP
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Laurie P.
Columbia, MO
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Quick service
Took my car in for an oil change. I was in and out in no time! Great customer service!!
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 12/31/2019 09:35 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
LW
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Llona W.
Columbia, MO
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Prompt service
I went in for slow tire leak, and ended up buying 4 new tires, which I needed for winter. Did not have appointment, and they took me right in.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 12/14/2019 06:07 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
SF
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Susan F.
New Franklin, MO
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Complete Satisfaction
I have been using Machens Hyundai Service Department for almost 13 years. I have always been completely satisfied. In fact they exceeded my expectations on!every occasion. I have one car that is almost 3 years old and one that is 13 years old. It does not matter which one I take in for service. They take care of each one with care, safety, and respect and provide the greatest quality of care.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 12/14/2019 06:06 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
RI
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Robert I.
Columbia, MO
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Recalls
The fixed my recalls no questions asked
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 12/14/2019 06:06 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
avatar
ANDREW A MOELLER
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