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CHRISTOPHER BRUNK DEEN

Certified Master Hyundai Service Advisor with 10 years experience
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1150 reviews)
90

JS
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James S.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
Annual NC State Inspection at Parkway Hyundai. Routine? Maybe, but I made an appointment, had my Sonata inspected and was in & out in less than 45 minutes. In addition, I received a certificate for a free car was!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 01/20/2020 02:12 PM

Thank you so much for the 5 star review. We appreciate your business.

Employees worked with

EB
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Elizabeth B.
Burgaw, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai Maintenance
I love my Elantra, and I love my home dealership.
They always get me in even with a day notice, and get me out timely.
Everyone so professional. The waiting area is comfortable, and I look foward to my double chocolate cocoa!!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 01/20/2020 08:54 AM

Thank you so much for the complimentary review. We always appreciate positive feedback from our customers. We value your business.

Employees worked with

Verified Customer
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Maintenance
Excellent customer and sales service.....I have purchased 4 vehicles from Parkway Hyundai and am extremely satisfied with all aspects of the business.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 01/14/2020 11:39 AM

Thank you for the 5 star review. We appreciate your business.

Employees worked with

Verified Customer
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Chris service
Excellant technical ability of mechanics and service people.(
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 01/06/2020 09:56 AM

Thank you for the great review. We appreciate your business.

Employees worked with

BF
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Beverly F.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professionalism
Love the staff at Parkway. They are the best. Excellent customer service!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 01/02/2020 02:03 PM

Thank you so much for the great review. We value your business.

Employees worked with

P
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P.
Rocky Point, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Vice President
Good job.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 01/02/2020 12:40 PM

Thank you for the 5 star review. We appreciate your business.

Employees worked with

KW
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Kelli W.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Chris was awesome
From the minute I walked in Chris went out of his way to make sure my needs were taken care of. I love the results of the reconditioning of my headlights. My path at night is so well lit now!!! I love it!!! Thank you so much Chris.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/23/2019 01:19 PM

Thank you so much for the complimentary review. We always appreciate positive feedback from our customers. We value your business and look forward to seeing you again at your next service interval.

Employees worked with

CM
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Charles M.
Pine Knoll Shores, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service
Attention to detail and keeping customer informed on progress.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/18/2019 12:40 PM

Thank you for the 5 star review. We appreciate your business.

Employees worked with

Verified Customer
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
CHRIS DEEN
ALWAYS INCREDIBLY HELPFUL AND ACCOMIDATING
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/17/2019 02:22 PM

Thank you for the 5 star review. We appreciate your business.

Employees worked with

BB
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Buzogany B.
Carolina Beach, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
courteous and responsive
The service rep Chris Deen is very knowledgeable. Has always been attentive and helpful.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/17/2019 02:21 PM

Thank you so much for the great review. We value your business.

Employees worked with

ME
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Maria E.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Always a great experience
Every time I bring my car for service the staff are punctual, efficient, knowledgeable, and courteous.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/16/2019 01:26 PM

Thank you for the 5 star review. Friendly and efficient service is what you get here at Parkway Hyundai. We value your business.

Employees worked with

DF
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Daniel F.
Wilmington, NC
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2019
verified customerVerified Customer
Category: Service
Service
All previous issues were discussed and resolved quickly
Recommended
Employees worked with

DF
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Daniel F.
Wilmington, NC
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2019
verified customerVerified Customer
Category: Service
Service
All previous issues were discussed and resolved quickly
Recommended

Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/05/2019
Service Type: Repair
Category: Service
Bad quality
Job not done properly as well as no communication. I had to call them to hear anything back
Not Recommended
BRETT L., Service Manager from Parkway Hyundai of Wilmington responded on 12/06/2019 07:27 AM

Hello,
I will look into this situation about the paint. I hope that we treated you with respect and professionalism. The survey is a direct reflection of how we treat our customers. I will have the advisor reach out to you.

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Employees worked with

Verified Customer
Pink Hill, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome staff
Chris and Desiree were great. I was stranded in Supply, and wasn't sure we would get there before they closed. They both assured us they would not leave us stranded and had us on our way for vacation in our loner quickly. They were calming during a very stressful time.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/05/2019 12:28 PM

Thank you so much for the great review. We're so happy that you were able to leave here happy. Customer satisfaction is our number one priority here at Parkway Hyundai of Wilmington. We value your business and hope to see you again.

Employees worked with

Verified Customer
Southport, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
The service was thorough and completed on time. They identified an issue with my battery, advised me of the cost to replace, and completed it quickly. I would not have known that the battery was going bad and probably would have experienced a breakdown on the road.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/27/2019 02:24 PM

Thank you for the great review. It makes us happy when our customers leave happy. We appreciate your business.

Employees worked with

GS
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Gay S.
Southport, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Class Act In Every Aspect !!!
Stated before that Parkway Hyundai is #1 for every reason you can imagine. Do hope Genesis will be sold there again. This is only dealer I will purchase from. They are honest, follow up, turn around time and overall genuine knowledge and pleasant manners are unmatched.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/27/2019 02:07 PM

Thank you so much for the complimentary review. We always appreciate positive feedback from our customers. We value your business and look forward to seeing you next time.

Employees worked with

KD
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Kishore D.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Parkway Hyundai Dealers
Dealership at Parkway in Wilmington is one of the best !! No hassle at all !! Pleased with timely service & coordeally staff !!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/26/2019 01:01 PM

Thank you so much or the great review. We appreciate your business.

Employees worked with

Verified Customer
Ocean Isle Beach, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Chris in Service
Chris in service was great to deal with. would definitely recommend him for service.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/26/2019 08:41 AM

Thank you for the complimentary review. We value your business.

Employees worked with

Verified Customer
Winnabow, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good servoce
Good service
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/21/2019 02:09 PM

Thank you for the 5 star review. We appreciate your business.

Employees worked with

KB
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Katherine B.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
People were friendly, timely overall good experience.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/21/2019 12:09 PM

Thank you so much for the great review. We appreciate your business.

Employees worked with
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