avatar

CHRISTOPHER BRUNK DEEN

Certified Master Hyundai Service Advisor with 10 years experience
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1150 reviews)
90

JC
gravatar
Jeff C.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
ALWAYS GREAT
AS ALWAYS CHRIS TAKES CARE OF EVERYTHING I NEED
Recommended
BRETT L., Service Manager from Parkway Hyundai of Wilmington responded on 04/09/2020 04:52 AM

Thanks.....

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Employees worked with

KL
gravatar
Kimberly L.
Writsvlle Bch, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
always great service, in a timely manner!
5 star
Recommended
BRETT L., Service Manager from Parkway Hyundai of Wilmington responded on 04/02/2020 04:29 AM

Thanks for the 5 star rating. We appreciate your business.

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Employees worked with

KE
gravatar
Kimberly E.
Leland, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
quick and efficient service
Promt and courteous service
Recommended
BRETT L., Service Manager from Parkway Hyundai of Wilmington responded on 04/02/2020 04:20 AM

We appreciate the kind words. We will continue to work hard for you.

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Employees worked with

Verified Customer
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Custumer service
Thanks Chris!!!!
Recommended
BRETT L., Service Manager from Parkway Hyundai of Wilmington responded on 03/23/2020 04:25 AM

Thank you for the 5 star rating. We will continue to work hard to earn it each time..

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Employees worked with

TS
gravatar
Thomas S.
Ocean Isle Beach, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Parkway review
The service dept goes out of it’s way to make sure my car works best. My service tech, Chris was awesome.
Recommended
BRETT L., Service Manager from Parkway Hyundai of Wilmington responded on 03/23/2020 04:24 AM

Thank you so much for your kind words.

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Employees worked with

PC
gravatar
Paula C.
Oak Island, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
I will always buy from Parkway and take my car there for service.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 03/16/2020 12:12 PM

Thank you so much for the great review. We value your business.

Employees worked with

JS
gravatar
Joanne S.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great people and fast service
Nicest, most professional, friendliest people in the Service Department!!! Excellent and expedient service!!! I highly recommend Parkway!! I wouldn't go anywhere else. They are the BEST!!!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 03/06/2020 06:51 AM

Thank you so much for the great review. Your feedback is very valuable to our dealership. We appreciate your business and look forward to seeing you again at your next service interval.

Employees worked with

GJ
gravatar
Grover J.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
GREAT SERVICE DEPARTMENT
Chris Deen is always great and goes above and beyond to take care of the customer and make it a good seamless experience.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 03/06/2020 06:52 AM

Thank you for the great review. We value your business.

Employees worked with

Verified Customer
Leland, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service, Excellent Staff
All of the staff at Parkway Hyundai are courteous, informative, and go out of their way to see that your car is well cared for.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 03/02/2020 07:08 AM

Thank you so much for the complimentary review. We always appreciate positive feedback from our customers. We value your business.

Employees worked with

BO
gravatar
Benjamin O.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Simply the best
Your service department is simply the best. They are so organized, courteous and professional. I don't see how you could do a better job.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 02/28/2020 02:26 PM

Thank you so much for the complimentary review. We always appreciate positive feedback from our customers. We value your business.

Employees worked with

JT
gravatar
Juan T.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Juan
Great service and communication, Chris was awesome in answering all questions. Professionalism at its finest.

Thank you.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 02/26/2020 07:56 AM

Thank you so much for the great review. We always appreciate positive feedback from our customers. We appreciate your business.

Employees worked with

Verified Customer
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent customer survice experience
Awesome!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 02/25/2020 01:58 PM

Thank you so much for the great review. We appreciate your business.

Employees worked with

JD
gravatar
Joe D.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Satisfied customer
Great service! Friendly staff.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 02/24/2020 07:06 AM

Thank you so much for the great review. We appreciate your business.

Employees worked with

GB
gravatar
Geoffrey B.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Special thanks
I always find cris dean to be excellent in his position he is worthy of consideration for promotiion
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 02/19/2020 12:47 PM

Thank you for the complimentary review. We value your business.

Employees worked with

CP
gravatar
Craig P.
Leland, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Consistently great.
Consistently great over six years of service & repair.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 02/10/2020 08:17 AM

Thank you so much for the 5 star review. We appreciate your business and look forward to seeing you again at your next service interval.

Employees worked with

DP
gravatar
Daniel P.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Parkway Hyundai of Wilmington - Best service from a dealer in my 50 years of dealing with cars.
Parkway, and Chris Dean is always someone that I can rely on. After Mr Don Lathem took over the Hyundai Dealership/business, it has changed from a dreaded trip to the dealership to a Great place to take my Genesis, or my wives Sonata.

Mary Margaret was savy enough to know I had special needs in trying out the new side-powered bolsters in the 2015 Genesis seats, so she allowed me to drive a loaner Genesis that had the power side bolsters in order to confirm that they would help with a broken spine I have.

Before that weekend test drive, I had become very confident with Chris Dean who was servicing my 2013 Genesis, and my wives older 2006 Sonata. We both have newer cars now, 2015 Genesis, and 2014 Sonata which again Chris Dean has always taken care of a number of issues, and treated us fairly. I no longer dread taking our cars to a dealership.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 01/29/2020 07:41 AM

Thank you so much for the outstanding review. We always appreciate positive feedback from our customers. We value your business and look forward to seeing you again at your next service interval.

Employees worked with

GT
gravatar
George T.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Confidence in Parkway Service
I feel confident when I take my car to Parkway for service. The front desk staff is always helpful and friendly. I feel I am given a good explanation for the service needed as well as cost. As I wait for my car in my local office, they keep me updated via texts. The mechanics do very good work. I should add the Transport service to and from my office is just terrific. The drivers are friendly and attentive to my needs. I might add that Steve in the morning helps one feel less stress in leaving a car for repair. He is very positive man.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 01/27/2020 12:11 PM

Thank you so much for the complimentary review. We always appreciate positive feedback from our customers. We value your business and look forward to seeing you again at your next service interval.

Employees worked with

CI
gravatar
Clyde I.
Leland, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The best
We wouldn’t take our cars anywhere else.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 01/24/2020 01:46 PM

Thank you for the 5 star review. We appreciate your business.

Employees worked with

RK
gravatar
Rita K.
Harrells, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Chris Deen, Service Rep.
He is always professional and very considerate of the customer.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 01/27/2020 11:03 AM

Thank you so much for the great review. We appreciate your business.

Employees worked with

BF
gravatar
Beverly F.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent and customer friendly service.
Chris treats his customers as family members. I always know he will give the best advice for servicing my Hyundai!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 01/23/2020 06:40 AM

Thank you so much for the complimentary review. Customer satisfaction is our number one priority here at Parkway Hyundai of Wilmington. We appreciate your business and look forward to seeing you again at your next service interval.

Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.