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SureCritic / Hyundai Dealer / Eckert Hyundai / JAKE RITTER
JR

JAKE RITTER

Eckert Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(891 reviews)
87

Reviews of JAKE RITTER

Verified Customer
Denton, TX
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fast & Friendly
Eckert Hyundai is a great place to service your vehicle. Appointment booking is quick and easy, check-in is swift, and the waiting area is comfortable. The service was quick and the employees were very nice. Definite recommendation.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/05/2021 06:12 AM

Thank you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
Verified Customer
Lake Dallas, TX
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Efficient service
I have never had to wait for an unreasonable amount of time for service.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/04/2021 01:36 PM

Thank you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
ST
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Stephanie T.
Denton, TX
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Quick and professional
Quick and professional
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/04/2021 07:00 AM

Thank you Stephanie.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
DG
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Denise G.
Aubrey, TX
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service
Friendly Atmosphere ?
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/12/2021 12:27 PM

Thank you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JM
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Joy M.
Denton, TX
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great customer service!
I love Eckert Hyundai here in Denton. They have exceptional staff who help you with your vehicle. Their waiting area is clean and neat as well as the coffee station and bathrooms. With these crazy times there is never too many people in the customer waiting area either so you can social distance.
My car is taken care of and explained to me what will be done as well as the cost. They keep you updated and let you know if they run into any problems that need to be addressed.
Great experience for me and my wallet.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/12/2021 05:46 AM

Joy, Thank you for the very kind comments.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
LH
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Lynn H.
Krum, TX
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service and friendly personnel
I am so thankful that Eckert Hyundai has been there for me over the past 11years.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/12/2021 05:49 AM

Thank you Lynn.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
CH
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Carol H.
Whitesboro, TX
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fast, Friendly Service
Everyone is so helpful!! We drive 60miles one way just to bring our car here.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/05/2021 06:46 AM

Thank you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
VS
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Veera S.
Frisco, TX
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Truly Amazing!!!
Never needed to explain everything in detail. They understood the problem and helped me fix it as soon as they can. Service representatives are very nice to talk to as well.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/29/2020 07:47 AM

Thank you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
TM
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Teresa M.
Lewisville, TX
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
They are great at assisting!
They were excellent at getting me and everyone else in and out. Everyone was extremely friendly and very helpful.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/12/2020 06:18 AM

Thank you for the great survey.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DH
DYLAN HULME
DD
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Daniel D.
Roanoke, TX
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Quick
Came in for recall.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/09/2020 05:47 AM

Thank you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JS
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Jennifer S.
Lake Kiowa, TX
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Great job!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/05/2020 06:09 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JS
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Jessie S.
Denton, TX
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent service
Always excellent service and staff is always accommodating and friendly
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/25/2020 01:57 PM

Thank you for the Great survey.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
WS
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Wesam S.
Aubrey, TX
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Quick Oil
Quick and easy!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/25/2020 12:11 PM

Thank you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JM
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Joe M.
Denton, TX
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly Service
Always get fast and friendly service
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/09/2020 02:47 PM

Thank you Joe.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
MH
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Mark H.
Argyle, TX
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great place!
Nice people! Fast and great service!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/20/2020 05:37 AM

Thank you for the great survey Mark.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
RC
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Rebecca C.
Denton, TX
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
Always get great service at Eckert Hyundai in Denton, Texas. They have never try to “up sale” a service that is not needed. Buying my next car from them.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/17/2020 06:46 AM

Thank you so much for the exceptional survey.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
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Denise S.
Corinth, TX
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
My Santa Fe Hyundai is almost 2 years old, yet I still receive brand new car service at Eckert Hyundai. I love my car!! Jake is always knowledgeable and friendly.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/15/2020 03:27 PM

Thank you for the positive feed back.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
GC
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Gerald C.
TX
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Thumbs up!
Friendly, fast and reasonably priced
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/15/2020 11:26 AM

Thank you Gerald, I will pass this information along.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
Verified Customer
Pilot Point, TX
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Best Dealership
Awesome service fantastic experience
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/08/2020 12:56 PM

Thank you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DC
gravatar
Deborah C.
Valley View, TX
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Easy to get in and out with work completed!!!
I have never had a bad experience. Great car, great people, great service. Never had a bad experience in almost 4 years !!! Thank you!!!!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/08/2020 05:52 AM

Thank you for the great review.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
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