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SureCritic / Hyundai Dealer / Eckert Hyundai / JAKE RITTER
JR

JAKE RITTER

Eckert Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(891 reviews)
87

Reviews of JAKE RITTER

JH
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Jeannie H.
Lindsay, TX
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Warranty work
Great customer service fast and reliable
DYLAN H. from Eckert Hyundai responded on 09/20/2021 06:10 AM

Thank you for the 5 satr review.

Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
TB
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Thomas B.
Corinth, TX
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
everything was great and always is
everything always goes as planned and on time.
DYLAN H. from Eckert Hyundai responded on 09/16/2021 06:37 AM

Thank you for the 5 star review.

Employees worked with
JR
JAKE RITTER
TB
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Tracey B.
Flower Mound, TX
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excellent experience with servicing my car
Service was expedient. Staff polite. Checked in car promptly upon arrival. The facility is clean and comfortable while you wait for your car. Other issues discovered during service was quickly and efficiently dealt with.
DYLAN H. from Eckert Hyundai responded on 09/14/2021 03:26 PM

Thank you for the 5 star review.

Employees worked with
JR
JAKE RITTER
Verified Customer
Denton, TX
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great Service!
The Eckert Hyundai Service department are professional and courteous.
DYLAN H. from Eckert Hyundai responded on 09/14/2021 05:40 AM

Thank you for the 5 star review.

Employees worked with
JR
JAKE RITTER
Verified Customer
El Paso, TX
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2021
Service Type: Repair
verified customer Verified Customer
0
Category: Service
Title
Review
DYLAN H. from Eckert Hyundai responded on 09/09/2021 02:38 PM

Thank you for the 5 star review, and for the positive feedback.  If at any time you would like to discuss any services or repairs recommended or completed do not hesitate to speak with me.

Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
AC
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Alex C.
Denton, TX
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Exceptional service
Very friendly staff that communicates well with the customer. They greet you as soon as you drive in the service bay and take their time going over the car issues.
DYLAN H. from Eckert Hyundai responded on 08/16/2021 05:04 AM

Thank you for the 5 star review.  We are always happy to assit you.

Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
TM
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Teresa M.
Lewisville, TX
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
I love coming here!
The staff here is great and they did a great job with servicing my car. I always love coming here.
DYLAN H. from Eckert Hyundai responded on 08/16/2021 05:05 AM

Thank you for the 5 star review, and for the kind words.  Hope to see you again soon.

Employees worked with
JR
JAKE RITTER
JS
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Jon S.
Flower Mound, TX
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Super folks
The folks at Eckhert are just the best
Recommended
DYLAN H. from Eckert Hyundai responded on 08/04/2021 05:37 AM

Thank you for the 5 star review.

Employees worked with
JR
JAKE RITTER
MW
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Mike W.
Flower Mound, TX
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great customer service!
Top of the line in customer service
Recommended
DYLAN H. from Eckert Hyundai responded on 06/16/2021 12:41 PM

Thank you for the 5 star review!

Employees worked with
JR
JAKE RITTER
KT
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Kayla T.
Lewisville, TX
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
100% Satisfaction Guaranteed
I have never felt more a ease like I do when the Hyundai guys are working on my car! I always feel so relived knowing I'm leaving with my car getting the right maintenance work done and not having to fork over an arm and a leg. This team is exceptionally understanding and very helpful. I'm on my second car through these guys and would definitely, 10 out of 10, buy another one through them. I highly recommend you check the Hyundai in Denton out! You wont regret it!
Recommended
DYLAN H. from Eckert Hyundai responded on 06/12/2021 05:28 AM

Thank you so much for the awesome review!

Employees worked with
JR
JAKE RITTER
Verified Customer
TX
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Outstanding service
Friendly and professional staff
Recommended
DYLAN H. from Eckert Hyundai responded on 04/24/2021 05:31 AM

Thank you for the 5 star review and the positive feedback.  Always a pleasure to serve you and youir cars needs.

Employees worked with
JR
JAKE RITTER
MA
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Marsha A.
Little Elm, TX
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service
I have been a customer at Eckert's for over 5 years and leased 2 Tucsons from this dealership. Not one issue to complain about. From sales to service, exceptional customer care and respect is given.
Recommended
DYLAN H. from Eckert Hyundai responded on 04/17/2021 11:34 AM

Thank you for the kind words.  We are always glad to assist you with anything you need.

Employees worked with
JR
JAKE RITTER
DG
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Daniel G.
Aubrey, TX
2015 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Clean, Professional and Fast
They were ready for me at exactly the time I scheduled, my repair took less time than I expected and they knew exactly what the problem was. I appreciate their professionalism and speed. Also, the waiting room was nice.
Recommended
DYLAN H. from Eckert Hyundai responded on 03/26/2021 11:25 AM

Thank you for the 5 star review and the positve feedback.  We look foward to seeing you again when the need arises.

Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
MR
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Marcel R.
TX
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
I definitely recommend!
Great as always !
Recommended
DYLAN H. from Eckert Hyundai responded on 03/08/2021 05:31 AM

Thank you for the positive review.  Our team is proud to serve you.

Employees worked with
JR
JAKE RITTER
TL
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Tommy L.
Denton, TX
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Review
_
Recommended
DYLAN H. from Eckert Hyundai responded on 03/08/2021 05:32 AM

Thank you so much for the 5 star positve review.  The team here appreciates it very much.

Employees worked with
JR
JAKE RITTER
TF
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Tiffany F.
Fort Worth, TX
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
A great place to get a new car!
I came to get my oil changed and left with a new car. I walked around to check out the new cars on the lot and the only one person asked me if I needed help and that was Lance. He didn’t force a sale on me listened to my needs and what I was looking for. The whole experience was great I left there with a new car!
Recommended
DYLAN H. from Eckert Hyundai responded on 03/05/2021 05:56 AM

Thank you for the positive feedback and the 5 star review.   Enjoy your new car and we hope to see you soon.  

Employees worked with
JR
JAKE RITTER
CF
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Chris F.
Aubrey, TX
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent service and great staff.
Communication was great and proactive. Although I didn't buy the Palisade there, they wanted to make sure we were happy. That says a lot.
Recommended
DYLAN H. from Eckert Hyundai responded on 03/03/2021 12:13 PM

Thank you for the positive feed back.  

Employees worked with
JR
JAKE RITTER
CL
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Carol L.
Flower Mound, TX
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Possible Recall
Took my car in due to possible recall. Told me to bring article about same. I did and he did read it while I stood there. They found no recall and he explained the process. They still checked it out. No problems. You can’t ask for much more than that.
Recommended
DYLAN H. from Eckert Hyundai responded on 03/01/2021 04:30 PM

Thank you for the positive 5 star review, it means alot to us.   Next time you are here let the advisor know and we will gladly wash your car for you.  

Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
TB
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Thomas B.
Corinth, TX
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
extremely good service and people
extremely good service and people
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/10/2021 07:17 AM

Thank you Tommy.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JL
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Jerry L.
Harlingen, TX
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good service
Nice people, good service
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/09/2021 03:01 PM

Thank you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
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