Verified CustomerGood morning. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I'm happy to hear that you had an excellent service experience.
I would like to personally thank you for taking the time to complete our survey. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. We look forward to exceeding your service needs for many years to come.
Verified CustomerGood morning Albert. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I'm glad to hear you had such a good service visit. I would like to personally thank you for taking the time to complete our survey. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. We look forward to exceeding your service needs for many years to come.
Verified CustomerGood morning. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I'm glad to hear that you had a great service experience. I would like to personally thank you for taking the time to complete our survey. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. We look forward to exceeding your service needs for many years to come.
JD Kimbrough
Service Manager
Hiley Hyundai
817-945-9900
jkimbrough@hileyhyundai.com
Verified CustomerGood morning. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. From looking at your repair order, it appears you had to wait quite some time for parts to be ordered; I can understand your frustration in having to wait, but as little issues as Hyundai's have, most Hyundai dealerships don't stock many uncommon parts.
We also strive to be competitive with the market and offer coupons on our website and through direct mail to our clients. Although we may not be able to compete with some of the "Quick lube" companies, we believe the service you get from Hiley Hyundai is far more valuable. We are also happy to provide a complimentary loaner vehicle (when necessary) and a complimentary car wash on each visit.
Again, thank you for taking the time to complete our survey. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. We look forward to exceeding your service needs for many years to come.
Verified CustomerGood evening. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I would like to personally thank you for taking the time to complete our survey. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. We look forward to exceeding your service needs for many years to come.
Merry Christmas!
Verified Customer Good morning Allen. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. Glad to know we are now in your neighborhood.
I would like to personally thank you for taking the time to complete our survey. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. We look forward to exceeding your service needs for many years to come.
Verified CustomerGood morning Jack. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I would like to personally thank you for taking the time to complete our survey. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. We look forward to exceeding your service needs for many years to come.
JD Kimbrough
Service Manager
Hiley Hyundai
817-945-9900
jkimbrough@hileyhyundai.com
Verified Customer
Verified CustomerGood morning Mack. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I would like to personally thank you for taking the time to complete our survey. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.
This 5 Star rating system is how Hyundai grades our service performance to our clients. We will always strive to exceed your expectations for your service experience.
We look forward to exceeding your service needs for many years to come.
Verified CustomerGood morning TY. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I would like to personally thank you for the kind words and for taking the time to complete our survey. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. We look forward to exceeding your service needs for many years to come.
Verified CustomerGood evening Molly. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I would like to personally thank you for taking the time to complete our survey. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.
I can understand your frustration with Hyundai Motor Company regarding recall notifications. I'm new to Hyundai, but can assure you Hyundai has the client's best interest when it comes to safety and satisfaction. I'm sorry to hear that you are still having issues. I left a voice mail for you today and would like to speak with you regarding the issues you are still having, and go over a few more things with you. Please call at your convenience. I look forward to speaking with you.
Sincerely,
Good morning Molly. It was a pleasure speaking with you. Thank you for the updated survey and I look forward to the opportunity to correct the issue with your Tucson.
Have a great holiday and safe travels to you and your family.
Verified CustomerGood afternoon Joseph. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I would like to personally thank you for taking the time to complete our survey. It's nice to know our service is always to your satisfaction.
Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. We look forward to exceeding your service needs for many years to come.
JD Kimbrough
Verified CustomerGood afternoon Claudia. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I'm very happy to know that you had a much more pleasant experience on your most recent service visit.
I would like to personally thank you for taking the time to complete our survey. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. We look forward to exceeding your service needs for many years to come.
Verified CustomerGood afternoon Carol. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I'm very happy to hear that you had a pleasant experience at our service department.
I would like to personally thank you for taking the time to complete our survey. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. We look forward to exceeding your service needs for many years to come.
Verified CustomerGood morning Pamela. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I would like to personally thank you for taking the time to complete our survey. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.
I'm glad we were able to help you out during your trip and get you back on the road.
Happy Holidays to you and your family!
Verified CustomerGood morning Ann. Welcome to the Hiley Hyundai Family. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I would like to personally thank you for taking the time to complete our survey. Glad to know your first service experience was a friendly and timely one.
Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. We look forward to exceeding your service needs for many years to come.
Verified CustomerGood morning Charles. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I would like to personally thank you for taking the time to complete our survey. I'm happy to hear our staff was friendly. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. I'm glad to hear that We look forward to exceeding your service needs for many years to come.
JD Kimbrough
Service Manager
Hiley Hyundai
817-945-9900
jkimbrough@hileyhyundai.com
Verified CustomerGood evening. It was a pleasure talking with you yesterday. I apologize that you are still having issues with your vehicle, but I appreciate you allowing me the opportunity to address the issues you are currently having. Thank you for your feedback and I look forward to hearing from you.
Respectfully,
Verified CustomerGood morning John. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I would like to personally thank you for taking the time to complete our survey. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.
I am sorry to hear that you had difficulty in setting an appointment. I left you a voice mail this morning and would like to know what issues you were having so I can get them addressed. We always want our appointment process to be as streamline and convenient as possible for clients. I look forward to hearing from you.
We look forward to exceeding your service needs for many years to come.
Verified CustomerGood morning Susan. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I would like to personally thank you for taking the time to complete our survey.
Glad we could shorten your commute for all your Hyundai needs.
Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. We look forward to exceeding your service needs for many years to come.
JD Kimbrough
Service Manager
Hiley Hyundai
817-945-9900
jkimbrough@hileyhyundai.com
