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SureCritic / Hyundai Dealer / Hiley Hyundai of Burleson / Mary A Carter
MC

Mary A Carter

Hiley Hyundai of Burleson
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1089 reviews)
80

Reviews of Mary A Carter

RF
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Ronald F.
Duncanville, TX
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Excellent service department. Personnel are helpful and courteous.
Recommended
Carlos F., Service Manager from Hiley Hyundai of Burleson responded on 06/27/2016 04:43 PM

Thank you for taking the time to tell us about your experience at HILEY HYUNDAI. Please do not hesitates to call me if I could be of any assistance.

Carlos Fonseca
Service Manager
Hiley Hyundai of Burleson
(817) 945-9900
cfonseca@hileyhyundai.com
Employees worked with
MC
Mary A Carter
Verified Customer
Burleson, TX
2015 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/25/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
New clean and friendly
Yes
Recommended
Carlos F., Service Manager from Hiley Hyundai of Burleson responded on 06/27/2016 04:37 PM

Thank you for taking the time to tell us about your experience at HILEY HYUNDAI. Please do not hesitates to call me if I could be of any assistance.

Carlos Fonseca
Service Manager
Hiley Hyundai of Burleson
(817) 945-9900
cfonseca@hileyhyundai.com
Employees worked with
MC
Mary A Carter
BB
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BOBETTA B.
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great customer service
Wonderful place to do business!
Recommended
Carlos F., Service Manager from Hiley Hyundai of Burleson responded on 06/23/2016 03:40 PM

 Thank you for taking the time to give us a review, we appreciate your feedback. Please do not hesitate to call me if I can be of any assistance. 

Carlos Fonseca
Service Manager
Hiley Hyundai of Burleson
(817) 945-9900
cfonseca@hileyhyundai.com
Employees worked with
MC
Mary A Carter
BW
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Beverly W.
Fort Worth, TX
2009 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service Department
Excellent service. You can't improve on excellent. We had a timing belt and belts on the motor replaced. Transmission fluid flushed, radiator flushed, and several other things done since our mileage is at 65,000 miles. Everything was completed same day. I took it in early morning and it was ready by 5:00pm. Unbelievable turn-around time. Good job!!!
Recommended
Carlos F., Service Manager from Hiley Hyundai of Burleson responded on 06/21/2016 06:40 AM

We would like to Thank you for taking the time to give us a review, your feedback is greatly appreciated. Please do not hesitates to call me if I could be of any assistance.

Carlos Fonseca
Service Manager
Hiley Hyundai of Burleson
(817) 945-9900
cfonseca@hileyhyundai.com
Employees worked with
MC
Mary A Carter
LB
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LYNDA B.
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Nail in the tire
It was a drop off. They took prompt care of it.
Recommended
Carlos F., Service Manager from Hiley Hyundai of Burleson responded on 06/21/2016 06:29 AM

We would like to thank you for taking the time to give us a review. Please do not hesitates to call me if I could be of any assistance.

Carlos Fonseca
Service Manager
Hiley Hyundai of Burleson
(817) 945-9900
cfonseca@hileyhyundai.com
Employees worked with
MC
Mary A Carter
GH
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Gail H.
Joshua, TX
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service and people
2nd car from this co
Recommended
Carlos F., Service Manager from Hiley Hyundai of Burleson responded on 06/16/2016 09:36 AM

Thank you for taking the time to write a review. Please do not hesitate to call if I can be of any assistance.

Carlos Fonseca
Service Manager
Hiley Hyundai of Burleson
(817) 945-9900
cfonseca@hileyhyundai.com
Employees worked with
MC
Mary A Carter
GC
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Gloria C.
Crowley, TX
2013 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/15/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
REALLY? See previous NOVEL.
REALLY? See previous NOVEL.
Not Recommended
Carlos F., Service Manager from Hiley Hyundai of Burleson responded on 06/16/2016 09:33 AM

I would to start by apologizing for the inconvenience, I am very sad to hear that we did not provide you with the level of service you deserved. I assure you customer satisfaction is our number one goal. I have tried to reach you by phone, I would like the opportunity to speak with you to resolve this issue. One again I apologize for the inconvenience, I look forward to hear from you.

Carlos Fonseca
Service Manager
Hiley Hyundai of Burleson
(817) 945-9900
cfonseca@hileyhyundai.com
Employees worked with
MC
Mary A Carter
SG
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Susan G.
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly helpful
Friendly
Recommended
Carlos F., Service Manager from Hiley Hyundai of Burleson responded on 06/13/2016 12:12 PM

Thank you for taking the time to give us a review. Please do not hesitates to call me if I could be of any assistance.

Carlos Fonseca
Service Manager
Hiley Hyundai of Burleson
(817) 945-9900
cfonseca@hileyhyundai.com
Employees worked with
MC
Mary A Carter
EP
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Earl P.
Granbury, TX
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
My First Oil Change
I went in for my first oil change and they did all my routine maintenance AND washed my car...IN UNFER AN HOUR! Great Job!!!
Recommended
Carlos F., Service Manager from Hiley Hyundai of Burleson responded on 06/10/2016 02:38 PM

Thank you for taking the time to give us a review. if I can be of any assistance, please do not hesitate to call me.

Carlos Fonseca
Service Manager
Hiley Hyundai of Burleson
(817) 945-9900
cfonseca@hileyhyundai.com
Employees worked with
MC
Mary A Carter
TM
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Todd M.
Burleson, TX
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Best in the DFW Aera
The entire staff is fantastic. They never try to gouge us or tack on a bunch of extra services and considering they will know your Hyundai better than anyone, I don't think you really save anything by getting it serviced at any of the "quick lube" places. They are thorough, fast (within reason), and competitively priced. They even do a great job with the complimentary car wash. As long as we own a Hyundai, we won't be going anywhere else.
Recommended
Carlos F., Service Manager from Hiley Hyundai of Burleson responded on 06/02/2016 05:22 AM

Thank you for taking the time to write us a review, we appreciate your comments. Please do not hesitate to call me I can be of any assistance. Once again thank you.

Carlos Fonseca
Service Manager
Hiley Hyundai of Burleson
(817) 945-9900
cfonseca@hileyhyundai.com
Employees worked with
MC
Mary A Carter
CS
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Carey S.
Mansfield, TX
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Keyless Remote and more.......
I took my car to Hiley to get a new fob and have it programmed. The Service Dept informed me that there were 2 outstanding recalls on the vehicle, one required replacement of the alternator. Key fob....check......recalls......check......all in less than 24 hours. Thank you Hiley Hyundai!!!
Recommended
Carlos F., Service Manager from Hiley Hyundai of Burleson responded on 05/23/2016 07:32 AM

We would like to Thank you for taking the time to give us a review, and the kind words. Your feedback is greatly appreciated Please do not hesitates to call me if I could be of any assistance. Once again thank you

Carlos Fonseca
Service Manager
Hiley Hyundai of Burleson
(817) 945-9900
cfonseca@hileyhyundai.com
Employees worked with
MC
Mary A Carter
TM
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Thomas M.
Benbrook, TX
2015 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/21/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Maintenance plan only good at original dealership.
Maintenance was very good. No seating outside for smokers.
Recommended
Carlos F., Service Manager from Hiley Hyundai of Burleson responded on 05/23/2016 07:30 AM

We would like to Thank you for taking the time to give us a review, your feedback is greatly appreciated. We will look into your suggestions. We want to make sure our clients feel comfortable while visiting our dealer. Please do not hesitates to call me if I could be of any assistance. Once again thank you

Carlos Fonseca
Service Manager
Hiley Hyundai of Burleson
(817) 945-9900
cfonseca@hileyhyundai.com
Employees worked with
MC
Mary A Carter
Verified Customer
Crowley, TX
2011 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/19/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Hiley Touch
Nice place to take your vehicle. They are pretty thorough with their service.
Recommended
Carlos F., Service Manager from Hiley Hyundai of Burleson responded on 05/20/2016 02:55 PM

We would like to Thank you for taking the time to give us a review, your feedback is greatly appreciated Please do not hesitates to call me if I could be of any assistance. 

Carlos Fonseca
Service Manager
Hiley Hyundai of Burleson
(817) 945-9900
cfonseca@hileyhyundai.com
Employees worked with
MC
Mary A Carter
MM
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Mark M.
Cleburne, TX
2014 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
never a doubt
Great staff, very attentive, first class every time
Recommended
Carlos F., Service Manager from Hiley Hyundai of Burleson responded on 05/18/2016 05:00 PM

Thank you for taking the time to give us a review.  Please do not hesitates to call me if I could be of any assistance.

Carlos Fonseca
Service Manager
Hiley Hyundai of Burleson
(817) 945-9900
cfonseca@hileyhyundai.com
Employees worked with
MC
Mary A Carter
PS
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PRANY S.
2015 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Fast and friendly service
I always go back for all my car services at Hiley Hyundia in Burleson
Recommended
Carlos F., Service Manager from Hiley Hyundai of Burleson responded on 05/18/2016 01:58 PM

We would like to Thank you for taking the time to give us a review,  Please do not hesitates to call me if I could be of any assistance.

Carlos Fonseca
Service Manager
Hiley Hyundai of Burleson
(817) 945-9900
cfonseca@hileyhyundai.com
Employees worked with
MC
Mary A Carter
LB
gravatar
LYNDA B.
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
fast reasonable.
close to home. convenient fast.
Recommended
Carlos F., Service Manager from Hiley Hyundai of Burleson responded on 04/27/2016 01:15 PM

We would like to Thank you for taking the time to give us a review, your feedback is greatly appreciated. Please do not hesitates to call me if I could be of any assistance. Once again thank you

Carlos Fonseca
Service Manager
Hiley Hyundai of Burleson
(817) 945-9900
cfonseca@hileyhyundai.com
Employees worked with
MC
Mary A Carter
Verified Customer
2015 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly and Fast service
Service personnel are so nice, friendly and get the job done as promised
Recommended
Carlos F., Service Manager from Hiley Hyundai of Burleson responded on 04/18/2016 07:16 AM

We would like to Thank you for taking the time to give us a review, your feedback is greatly appreciated. Customer satisfaction is our number one goal. Please do not hesitates to call me if I could be of any assistance. Once again thank you

Carlos Fonseca
Service Manager
Hiley Hyundai of Burleson
(817) 945-9900
cfonseca@hileyhyundai.com
Employees worked with
MC
Mary A Carter
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