avatar

Ricardo Garcia

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1198 reviews)
92

RF
gravatar
Russell F.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The best place to buy a Hyundai is at Earnhardt Hyundai in North Scottsdale, Try it,,they earn your business.
I purchase 7 cars there, sales manager Tony an awesome guy.
Service Manager Mike Southern The Best also service Reps Riccardo & Norm. Everyone there will give you 100%. Try it you will like it.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/16/2020 02:42 PM

We've tried it, we like it!

Russell, it is always great to see you.  Thank you for all your loyalty over the years, when you're here, you're family and we look forward to being here for you for all the years, miles, and Hyundais to come.

One of our absolute favorites - thanks again for the great review!

Michael Southern
Service Manager

Employees worked with

JE
gravatar
Jaafar E.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Ricardo is awesome he always do a great job he is a 5star

My favorite dealership great team
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/10/2020 08:02 AM

Thank you Jaafar for the wonderful review and recommendation for Ricardo Garica your advisor.

We are very happy to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with

RB
gravatar
Rachel B.
El Mirage, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Ricardo was great!
Ricardo was my advisor and he was very helpful. He even went out of his way to check with Hyundai to see if they would cover part of the cost of my parts since I was the original owner to get me the best deal. He followed up with my while my cat was there and there were no surprises when I arrived. Thank you!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/06/2020 10:12 AM

Thank you Rachel for the wonderful review and comments about your service with Ricardo.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

p.s.  I am going to go with your car was here and not your cat, but they are BOTH welcome anytime...

Employees worked with

PR
gravatar
Poleth R.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service
The customer service is excellent and Hyundai is the best car i ever driven .
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/06/2020 10:09 AM

Thank you for the excellent review and recommendation.

We are happy to be your dealer and we look foward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

MM
gravatar
Michelle M.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
All Around AWESOME!!!
My experience from the first step into the dealership to the first time my new car needed service due to a nail in my tire, the folks at Earnhardt Hyundai have been professional, accommodating, non-aggressive, and kind. Tony Wahl is a fabulous salesman! Ian in the finance department was very helpful finding me the best loan. And Ricardo, my service manager was efficient and went out of his way to get my car looked at and puncture in tire fixed.
Highly recommend this dealership to anyone looking to purchase a car!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/06/2020 10:09 AM

Thank you Michelle for the AMAZING review and recommendations for our team members.

We are so happy to be your dealer and we look forward to being here for you for all the years, miles, Hyundais, and even nails in tires to come (although we hope those are very few and very far between).

Thank you for choosing us!

Michael Southern
Service Manager

Employees worked with

BM
gravatar
Bruce M.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Outstanding service
Ricardo is great and you always feel like they want to help you. They provided great options depending on what I wanted to do. They did not try and oversell a long term maintenance Item if I was not planning on keeping the vehicle.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/06/2020 10:07 AM

Thank you Bruce for the wonderful review and recommendation.

We've been doing this together for a while now.  It has been our absolute pleasure to be your dealer and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with

RM
gravatar
Roger M.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
GREAT SERVICE FROM GREAT PEOPLE
We had a tire problem on Monday so we drove over to Earnhardt Hyundai and Ricardo took outstanding care of us and our problem. THANK YOU!!!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/06/2020 10:05 AM

Tires issues always happen at the worst time don't they?

We're glad we were able to help and we look foward to seeing you again next visit under nicer circumstance for sure.

Michael Southern
Service Manager

Employees worked with

IS
gravatar
Ivy S.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Department
Ricardo is the best!!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/06/2020 10:02 AM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your dealer and we look foward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

CG
gravatar
Cynthia G.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
POS
Ricardo is the best. Lots of POS which counts in this day and age. Thank you Ricardo. Stay safe,!!!!! Thank you, Cindy
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/02/2020 04:21 PM

Thank you Cynthia for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your dealer and we look forward to being here for you for all the years and miles to come.

Stay safe!

Michael Southern
Service Manager

Employees worked with

BC
gravatar
Beth C.
Cave Creek, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Earnhardt Hyundai
I took my car in to Earnhardt Hyundai for an oil change and as always they did a wonderful job. My service advisor Ricardo Garcia is very pleasant and professional and always treats me with respect. He also made sure to follow proper protocol to ensure my health and safety during these crazy times. I would never hesitate to recommend them to everyI know.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/01/2020 08:38 AM

Thank you Berh for the wonderful review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Stay safe.

Michael Southern
Service Manager

Employees worked with

SB
gravatar
Steffi B.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Ricardo
Ricardo was very helpful and knowledgable and always appreciate his friendly and efficient service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/28/2020 04:25 PM

Thank you Steffi for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

PA
gravatar
Patrick A.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great job as usual!!
Always on time, proficient and ready to go.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/28/2020 04:23 PM

Thank you for the great review.

Many years, many cars now, it has been our absolute pleasure to be your dealership.  Thank you for choosing us and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with

CD
gravatar
Chris D.
La Quinta, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick turnaround, professional
Ricardo was great
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/28/2020 04:22 PM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

Verified Customer
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Ricardo is the best! He always ensures the best quality for our vehicle!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/28/2020 04:21 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

CC
gravatar
Cathy C.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Airbag light
Ricardo is the best in customer service. He is always friendly and efficient. Having been in the Customer Service Industry for many years, I know a Star when I see one! Ricardo is definitely a Star!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/23/2020 10:33 AM

Thank you Cathy for the wonderful review for our star Ricardo Garcia.

We are very happy to be your dealer and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with

KG
gravatar
Kathleen G.
Peoria, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
awesome service. The best in Arizona
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/22/2020 07:53 AM

Thank you Kathleen!

When you're here, you're family.  We've been doing this together a while now and we look forward to being here for you for all the years and miles to come.

Michael Southern
Service Manager

Employees worked with

AB
gravatar
Amy B.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Best dealership!
Ricky and the whole Hyundai dealership is amazing
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/21/2020 08:39 AM

Thank you Amy for the wonderful review and recommendation for Ricardo "Ricky" Garcia.

We are very happy to be your dealer and we look forward to being here for you for all the years and miles to come.

Michael Southern
Service Manager

Employees worked with

LC
gravatar
Lori C.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Customer Service and Mechanics
As always, excellent customer service. Ricardo never fails to make you feel cared for and is the top professional. The mechanics performing service on my vehicle never fail to do an exceptional job. The waiting area is clean and comfortable and the gentleman who picked me up to bring me back to my car was on time, professional and friendly. Thank you!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/18/2020 10:53 AM

Thank you Lori for the wonderful review for Ricardo Garcia and the rest of our service team.

It has been our absolute pleasure to be your family's Hyundai dealer these many years now and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with

MM
gravatar
Michael M.
Cornville, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome service department
They really care about you and that you have a positive experience.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/13/2020 04:59 PM

Thank you Michael for the wonderful review.

We look forward to being here for you and your Coupe for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with

Verified Customer
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Experience
Always a great experience with Hyundai of North Scottsdale!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/07/2020 08:03 AM

Thank you for the wonderful review.

We are happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles to come.

Michael Southern
Service Manager

Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.