Business Solutions
SureCritic / Hyundai Dealer / Pohanka Hyundai / Sean Tolton
ST

Sean Tolton

ASM
Pohanka Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1327 reviews)
70

Reviews of Sean Tolton

Verified Customer
District Heights, MD
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
The communication between the service attendant that checks your car in and keeping you posted on the status of your car.
Yes open communication is very important.
Recommended
KALYN M B. from Pohanka Hyundai responded on 06/04/2021 07:58 AM

Thank you for your 5 star we are always happy to serve! 

 

Employees worked with
ST
Sean Tolton
ASM
KM
KARIMA MCDOUGALL
AP
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Angela P.
Laurel, MD
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fabulous service
I would recommend Sean and Pohanka Hyundai to anyone. The personal attention i receive from Sean has me seeking him out, when my car needs servicing. He took the time to remember me. He knows my name and my car. All I need to do is tell him what I needed and give him the keys. His commitment and Pohanka service is exceptional.
Recommended
KALYN M B. from Pohanka Hyundai responded on 06/02/2021 05:26 AM

 We appreciate your kind feedback about our business and employees Angela. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employees worked with
ST
Sean Tolton
ASM
LW
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Letricia W.
Temple Hills, MD
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Service visit
Exceptional service.
Recommended
KALYN M B. from Pohanka Hyundai responded on 06/01/2021 01:51 PM

Thank you we appreciate the chance to be your 5 Star dealer!!

 

Employees worked with
ST
Sean Tolton
ASM
KM
KARIMA MCDOUGALL
JP
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Jocelyn P.
District Heights, MD
2011 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great
Very good service
Recommended
DAVID P. from Pohanka Hyundai responded on 05/31/2021 11:03 AM

Thank you we appreciate the chance to be your 5 Star dealer!!

Employees worked with
ST
Sean Tolton
ASM
CH
COLIN HENRY
Verified Customer
District Heights, MD
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
My service tech is Sean. Always friendly and welcomes me by name even with my mask on and I don't even tell him who I am. Keeps me updated while I wait. He will schedule my appointment around my availability and tell me by what time to be at the shop so he can check me in. Excellent!
Recommended
KALYN M B. from Pohanka Hyundai responded on 05/25/2021 05:28 AM

We appreciate your positive feedback about our business and employees. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employees worked with
ST
Sean Tolton
ASM
KM
KARIMA MCDOUGALL
KB
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Kristal B.
Waldorf, MD
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
my service advisor and his knowledge on my vehicle
i have been using this service department for years. If i have questions they get answered in a timely fashion. I find out what wrong with my vehicle and get estimates before work is performed and i appreciate that.
Recommended
KALYN M B. from Pohanka Hyundai responded on 05/24/2021 10:54 AM

Thank you for giving us a great rating and for recommending our business to other potential customers. We are sure our entire staff here at Hyundai enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

Employees worked with
ST
Sean Tolton
ASM
CP
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Corana P.
Waldorf, MD
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
No time wasted
I was in and out promptly...enough time to enjoy a nice cup of coffee and then, all done!
Recommended
DAVID P. from Pohanka Hyundai responded on 05/15/2021 05:18 AM

Thank you for the kind comments!  We look forward to servicing your vehicle in the future!

Employees worked with
ST
Sean Tolton
ASM
KP
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Kenneth P.
Washington, DC
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Greatcplace for service
I really enjoy the service I receive from them. I am extremely pleased with sean the service representative. He always makes sure that I receive the best service.
Recommended
KALYN M B. from Pohanka Hyundai responded on 05/13/2021 05:25 AM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Employees worked with
ST
Sean Tolton
ASM
CH
COLIN HENRY
OB
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Ocie B.
Cheverly, MD
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Service
Sean, my service advisor, took great care of my vehicle and myself as he always does. He’s personable and very professional. He ensures that I have nothing to worry about and makes sure that I get everything done that I need.
Recommended
DAVID P. from Pohanka Hyundai responded on 05/08/2021 07:48 AM

Thank you for the kind words for Sean and the team. We look foward to seeing you in the future!

Employees worked with
ST
Sean Tolton
ASM
JM
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Jacqueline M.
Lanham, MD
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Phenomenal Customer Service
Fast and professional
Recommended
DAVID P. from Pohanka Hyundai responded on 05/05/2021 06:19 AM

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

Employees worked with
ST
Sean Tolton
ASM
CS
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Cherelle S.
Hyattsville, MD
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
Great service done fast
Recommended
MIGUEL D. from Pohanka Hyundai responded on 04/29/2021 05:40 AM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Employees worked with
ST
Sean Tolton
ASM
JV
JEFFERSONS VALLADARES
MW
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Mary W.
Largo, MD
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Replacing Brakes
Everyone there was courteous and friendly at the work stations. Sean Hatton is such a jewel, he goes out his way to help you. Will try to help in prices.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 04/26/2021 04:56 AM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business. Feel free to follow up with any questions or concerns regarding your service with your Advisor. 

Employees worked with
ST
Sean Tolton
ASM
JH
JOSE HERNANDEZ
Verified Customer
Washington, DC
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service experience
Highly recommended
Recommended
MIGUEL D. from Pohanka Hyundai responded on 04/20/2021 11:53 AM

Thank you for your review and for choosing Pohanka for your service Terri. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

 

Employees worked with
ST
Sean Tolton
ASM
JV
JEFFERSONS VALLADARES
FB
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Felicia B.
Washington, DC
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Exceptional Service
My service associate was Sean at Pohanka Hyundai, very pleasant, professional and detailed service provider. I'd like to thank you Sean for keeping me informed throughout the period of my visit. Regarding the maintenance and details on my visit. He allowed me to make decisions on the needs and concerns of my car, I haven't ever felt persuaded, pushed or manipulated to make decisions by this staff. I've known some women may have felt insecure about coming into other dealerships alone to make decisions on their car. Not here at the Capital Heights location, I feel very secure and trust that I've made the best decision. Thank you.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 04/19/2021 05:18 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come. 

Employees worked with
ST
Sean Tolton
ASM
EC
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Elaine C.
Fort Washington, MD
2012 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Excellent Service and very professional, kept me inform about my car.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 04/12/2021 05:10 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

Employees worked with
ST
Sean Tolton
ASM
OJ
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Ola J.
Washington, DC
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Personnel
Clean Efficient Friendly Knowledgeable
Recommended
MIGUEL D. from Pohanka Hyundai responded on 04/07/2021 01:59 PM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

Employees worked with
ST
Sean Tolton
ASM
RB
RICHARD T BRITT
Verified Customer
Arlington, VA
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Sean made my service easier
I've just droped my keys and it was ready in a hour. Sean sent me messages for any update. Highly recommend.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 04/05/2021 06:10 AM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Employees worked with
ST
Sean Tolton
ASM
RB
RICHARD T BRITT
LG
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Linette G.
Fort Washington, MD
2010 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Service and Sales
Pohanka Hyundai in Capital Heights, MD provides excellent service! No appointment is necessary, staff is professional, and the facility is clean and comfortable. I have done business with them for over 20 years and I have never had a problem. My husband and I have purchased about 6 cars from them as well, Hyundai and Hondas. Highly recommended.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 04/01/2021 05:14 AM

Thank you for your review and for choosing Pohanka for your service Linette. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Employees worked with
ST
Sean Tolton
ASM
Verified Customer
Temple Hills, MD
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Nice work
Great work
Recommended
MIGUEL D. from Pohanka Hyundai responded on 03/29/2021 05:32 AM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Employees worked with
ST
Sean Tolton
ASM
JV
JEFFERSONS VALLADARES
PM
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Porshia M.
Accokeek, MD
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
The professionalism
The wait wasn't long and the service offered was excellent. Sean was very pleasant.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 03/25/2021 11:10 AM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Employees worked with
ST
Sean Tolton
ASM
JV
JEFFERSONS VALLADARES
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