Verified Customer
Hello,
First, I am so happy to hear your experience with our Service Department has been top-notch! We are very lucky to have Mr. Elliott on our team and really do strive to provide exceptional visits every time you are here!
On behalf of our Sales Team, I would like to sincerely apologize regarding your step-dad and the leasing situation. We would love the opportunity to earn your business back! Please feel free to reach out to our Van Horn Hyundai Platform Director at kylefale@vanhornhyundai.com.
If there is anything I can help with moving forward, please do not hesitate to reach out to me!
Verified Customer
Hey Emmanuel!
As always, thank you for the kind words! It's great customers like you who make us love what we do here!
And our sincerest thanks for taking the time to complete this survey with a perfect 5 Star score! All of us here at Van Horn Hyundai of Fond du Lac really appreciate it!
We look forward to seeing you next time!
Verified Customer
Hi Amelia!
We know how valuable your time is! It is our pleasure to provide timely appointments and updates along the way!
Thank you for taking the time to complete this survey with a perfect 5 Star score! All of us here at Van Horn Hyundai of Fond du Lac really appreciate it!
Verified Customer
Hello Shannon,
Thank you for your great review of our service department and returning our survey. I know that your engine issue was a bit difficult at first, but I am glad we were able to get the issue fixed and fixed properly. Glad to hear all is well!
Kevin Geldreich
Service Manager
Verified Customer
Hello,
Thank you for your kind words, very much appreciated. I know of the shop backlogs you refer to and I have never understood why that happens(it's pretty easy to fix actually). I am glad to hear you feel like family at our dealership, we strive to make each visit that way. I would not run our business any other way!
Kevin Geldreich
Service manager
Verified Customer
Hi Gerald!
We know that there are many options when it comes to servicing your Santa Fe Sport and we thank you for choosing us!
And our sincerest thanks for taking the time to complete this survey with a perfect 5 Star score! All of us here at Van Horn Hyundai of Fond du Lac really appreciate it!
As always, thank you for your valued business!
Verified Customer
Hello!
Our sincerest thanks for taking the time to complete this survey with a perfect 5 Star score and fantastic feedback! All of us here at Van Horn Hyundai of Fond du Lac really appreciate it!
We know that there are many options when it comes to servicing your vehicle and we thank you for choosing us!
Verified Customer
Hi Jeff!
We were so happy to help by going to bat for you! We truly value you as a customer and a part of our Hyundai family!
We know that there are many options when it comes to servicing your vehicle and we thank you for choosing us!
And our sincerest thanks for taking the time to complete this survey with a perfect 5 Star score and fantastic feedback! All of us here at Van Horn Hyundai of Fond du Lac really appreciate it!
Verified Customer
Hi Suzanne!
We love providing fast, friendly and thorough service for our fantastic customers, like you!
We know that there are many options when it comes to servicing your Elantra and we thank you for choosing us!
And our sincerest thanks for taking the time to complete this survey with a perfect 5 Star score and positive feedback! All of us here at Van Horn Hyundai of Fond du Lac really appreciate it!
Verified Customer
Hi James!
You are so welcome! We are so happy to be able to help you keep your Sonata in tip-top shape!
Our sincerest thanks for taking the time to complete this survey with a perfect 5 Star score! All of us here at Van Horn Hyundai of Fond du Lac really appreciate it!
As always, we sincerely thank you for your valued business and for choosing us to take care of your Hyundai!
Verified Customer
Hello!
I will pass along your fantastic feedback to Ben! We are very lucky to have him here on our service team!
Our sincerest thanks for taking the time to complete this survey with a perfect 5 Star score! All of us here at Van Horn Hyundai of Fond du Lac really appreciate it!
As always, we sincerely thank you for your valued business and for choosing us to take care of your Hyundai!
Verified Customer
Hi Diane!
Here at Van Horn, we absolutely love providing great service you can rely on every time you visit us! It is always a pleasure to see you!
Our sincerest thanks for taking the time to complete this survey with a perfect 5 Star score! All of us here at Van Horn Hyundai of Fond du Lac really appreciate it!
As always, we sincerely thank you for your valued business!
Verified Customer
Hi Earl!
We absolutely love providing great service you can rely on every time you visit us! It's always a pleasure to see you!
Our sincerest thanks for taking the time to complete this survey with a perfect 5 Star score! All of us here at Van Horn Hyundai of Fond du Lac really appreciate it!
As always, we sincerely thank you for your valued business!
Verified Customer
Hi Eugene!
We appreciate you choosing us to service your 2017 Hyundai Santa Fe Sport!
As always, thank you for the wonderful feedback and for taking the time to complete this survey with a perfect 5-Star score! And for being such a great customer! All of us here at Van Horn Hyundai of Fond du Lac really appreciate it!
Always at your service,
Verified Customer
Hello!
We love providing exceptional experiences with our helpful and friendly staff every time you visit us!
Thank you for the fantastic feedback and for taking the time to complete this survey with a perfect 5-Star score! All of us here at Van Horn Hyundai of Fond du Lac really appreciate it!
We look forward to helping you maintain your Santa Fe Sport
for years to come!
Verified Customer
Hello!
I was so happy to hear we finally got that noisy sub concern figured out for you!
Thank you for the fantastic feedback and for taking the time to complete this survey with a perfect 5-Star score! All of us here at Van Horn Hyundai of Fond du Lac really appreciate it!
We look forward to helping you maintain your Elantra
for years to come!
Verified Customer
Dear Donald,
Taking the time to take great care of our amazing customers while they are at our dealership is what we strive to provide at every visit! We want you to feel confident in our recommendations and comfortable with our advisors!
Thank you for the fantastic feedback and for taking the time to complete this survey with a perfect 5-Star score! All of us here at Van Horn Hyundai of Fond du Lac really appreciate it!
We look forward to helping you maintain your Santa Fe Sport
for years to come!
Verified Customer
Hi Amelia!
Thank you for the fantastic feedback and for taking the time to complete this survey with a perfect 5-Star score! All of us here at Van Horn Hyundai of Fond du Lac really appreciate it!
We look forward to helping you maintain your Tucson for years to come!
Thank you,
Verified Customer
Dear valued customer,
I am so sorry to hear about the length of your appointment and certainly understand your frustration because you are right, waiting is never fun. We do strive to provide fast and schedule friendly appointments for our fantastic Van Horn family and are sorry that this was not the case with your most recent visit.
We truly value how important your time is, and are striving to make all service visits as efficient as possible. Thank you for your valuable feedback and help.
Please feel free to reach out to us at any time with any follow-up questions or concerns in the service office at 920-322-6500.
Thank you,
Verified Customer
Hello!
We are so happy to hear your visit went so well! Fast, same day appointments to get you and your busy family back on the road as soon as possible is what we strive for here at Van Horn!
Thank you for taking the time to complete this survey with a perfect 5-Star score! All of us here at Van Horn Hyundai of Fond du Lac really appreciate it!
We look forward to helping you maintain your vehicle for years to come!
