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SureCritic / Hyundai Dealer / St. Charles Hyundai / BRAD THOMASON
BT

BRAD THOMASON

St. Charles Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(485 reviews)
74

Reviews of BRAD THOMASON

DR
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David R.
Saint Louis, MO
2015 Hyundai Genesis
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/31/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Better customer care
Better customer care
Recommended
Brad D. from St. Charles Hyundai responded on 03/31/2020 01:35 PM

Thank you for taking the time to talk. we hope to see you soon 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
CJ
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Christine J.
O Fallon, MO
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change At St. Charles Hyundai
They got our car in quickly without an appointment and provided great service.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 02/26/2020 12:43 PM

Thank you for the five star survey!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
BT
BRAD THOMASON
FG
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Frank G.
Saint Charles, MO
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick service
No problems, got my car in very quickly
Recommended
Brad D. from St. Charles Hyundai responded on 02/17/2020 12:03 PM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
RK
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Randy K.
Saint Peters, MO
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
I still miss the happy hour oil change
Recommended
Brad D. from St. Charles Hyundai responded on 01/27/2020 08:25 AM

Thank you for the great five star survey. We hope to see you soon for your next routine maintenance.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
CC
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Cindy C.
O Fallon, MO
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick
Resolved issue and had car back in the same day
Recommended
Bob R. from St. Charles Hyundai responded on 01/17/2020 11:46 AM

Thank you for the great review !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
BT
BRAD THOMASON
MC
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Mayumi C.
Saint Charles, MO
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and doing excellent job
Customer service is great and the work on my car is great
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 01/13/2020 05:00 AM

Thank you for the feed back and nice comment. We sincerely appreciate your business.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
BT
BRAD THOMASON
RH
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Ray H.
Saint Peters, MO
2007 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Price and service
Great!
Recommended
Bob R. from St. Charles Hyundai responded on 01/06/2020 06:29 AM

Thanks for the great review ! we appreciate your business !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
BT
BRAD THOMASON
DP
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Diane P.
Florissant, MO
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service department
Had to get my vehicles towed in as it wouldn't start. AAA got it right before closing. Service department called me within 2 hours of opening the next morning to inform me it was my battery. What a relief! My car was ready within the next 2 hours! The Team at St. Charles Automotive Hyundai are the best!
Recommended
Brad D. from St. Charles Hyundai responded on 01/06/2020 01:41 PM

Thank you for the great five star survey. glad we could help get you back on the road as fast as possible. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
BT
BRAD THOMASON
JB
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Jo B.
Saint Peters, MO
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service dept
We have been going to St Charles Automotive for the last 19 years which should speak for itself on the great service we get. We have never had an issue the service dept always does a great job explains everything to you and feel comfortable leaving my vehicle for service, knowing your vehicle will fixed
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 01/02/2020 07:22 AM

Thank you for the feed back and nice comment. We sincerely appreciate your business.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
BT
BRAD THOMASON
Verified Customer
Saint Peters, MO
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Always good service
Never had a problem. TV, wifi, coffee makes waiting an option.
Recommended
Brad D. from St. Charles Hyundai responded on 12/17/2019 12:26 PM

Thank you for the great five star survey on your recent service. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
SS
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Susan S.
Saint Louis, MO
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai dealership service department
Did a great job on my 45,000 mile oil change visit for my Tucson. Made appt online, was checked in as soon as I arrived, service department agent listened to what I needed and answered my questions. Service was done in less time than estimated, with car washed and vacuumed upon return to me. Comfortable waiting area available. Thanks.
Recommended
Brad D. from St. Charles Hyundai responded on 10/30/2019 05:06 AM

Thank you for the great survey on your recent service, we hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
LL
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Linda L.
Athens, IL
2017 Hyundai Santa Fe Sport
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service
I always receive very good service at St Charles Hyundai.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 10/07/2019 06:11 AM

Thank you for the survey let us know how to earn that fifth star and we hope to see you real soon for your next maintanance appointment!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
BT
BRAD THOMASON
JH
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Jaimee H.
Saint Charles, MO
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fabulous car, fabulous service
Every time I take my car for service I am pleasantly surprised at how speedy the service is and friendly all of the employees are. The coffee is good too.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 09/25/2019 02:04 PM

Thanks for the great five star survey we hope to see you soon for your next service appointment!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
BT
BRAD THOMASON
DT
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David T.
Saint Peters, MO
2016 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great people who care
They did a great job identifying a small problem with my airbag and ordered the part. Have to go back.
Recommended
Brad D. from St. Charles Hyundai responded on 09/17/2019 11:30 AM

Thank you for the great five star survey on your recent service. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
BT
BRAD THOMASON
CM
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Cindy M.
Saint Louis, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Cindy
Quick and courteous
Recommended
Brad D. from St. Charles Hyundai responded on 09/11/2019 01:16 PM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
Verified Customer
Wentzville, MO
2015 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very nice dealership
Took care of the problem and work with us on warranty
Recommended
Brad D. from St. Charles Hyundai responded on 09/10/2019 05:41 AM

Thank you for the great survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
Verified Customer
Dardenne Prairie, MO
2015 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nothing but the best!
Dedicated to personal service
Recommended
Brad D. from St. Charles Hyundai responded on 09/10/2019 05:42 AM

Thank you for the awesome survey! We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
JH
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James H.
O'Fallon, MO
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great dealership
Always great customer service.
Recommended
DAVID B. from St. Charles Hyundai responded on 08/16/2019 09:28 AM

Thank You for visiting us. We are pleased that you were were happy with the service you recieved. If you have any service needs or questions please feel free to contact us.

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
BT
BRAD THOMASON
RS
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Richard S.
Saint Charles, MO
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quality service
Efficient and professional service without a doubt.
Recommended
Brad D. from St. Charles Hyundai responded on 08/12/2019 04:48 AM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
BT
BRAD THOMASON
FP
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Fred P.
O Fallon, MO
2011 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Done good job!
Team was efficient and courteous. They completed State Inspection/Emissions in good time.
Recommended
Brad D. from St. Charles Hyundai responded on 07/30/2019 05:29 AM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon! 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
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