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SureCritic / Hyundai Dealer / St. Charles Hyundai / BRAD THOMASON
BT

BRAD THOMASON

St. Charles Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(485 reviews)
74

Reviews of BRAD THOMASON

Verified Customer
Dardenne Prairie, MO
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service at Hyundi
Everyone is great.
Recommended
Brad D. from St. Charles Hyundai responded on 07/25/2019 12:23 PM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
HH
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Harold H.
Saint Charles, MO
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/23/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Great facility and friendly employees
Great facility and friendly employees
Recommended
Bob R. from St. Charles Hyundai responded on 07/24/2019 05:00 AM

Thank you for your great review !we are also going to resolve the communication concern so you do not wait any longer than needed ,thank you

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
BT
BRAD THOMASON
MW
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Marilyn W.
St. Peters, MO
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Prompt service
Personnel always courteous
Recommended
Bob R. from St. Charles Hyundai responded on 07/15/2019 05:38 AM

Thanks for the great review ! we look forward to your next service with us,thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
BT
BRAD THOMASON
MA
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Marty A.
O'Fallon, MO
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
st, charles hyundai, is a great place to get your vehicle serviced, and they treat you with the greatest respect , and dignity, st, charles hyundai is # 1.
I am always satisfied with the great and friendly service that every one provides us for our 2013 Hyundai accent, thank you very much for the outstanding service, and courtesy.
Recommended
Brad D. from St. Charles Hyundai responded on 07/16/2019 08:57 AM

Thank you for the positive five star survey! We appreciate your continued business done with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
Verified Customer
Saint Charles, MO
2016 Hyundai Tucson
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/09/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
a
a
Not Recommended
Bob R. from St. Charles Hyundai responded on 07/10/2019 08:42 AM

Thank you for your review ! i look forward to working with you when ever is possible for your schedule to get these concerns resolved,thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
BT
BRAD THOMASON
Verified Customer
Troy, MO
2019 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Always great service
St Charles Hyundai always provides fast service. Scheduling is simple. Everyone is friendly.
Recommended
Brad D. from St. Charles Hyundai responded on 07/09/2019 06:00 AM

Thank you for the positive five star survey! We appreciate your continued business done with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
Verified Customer
Saint Charles, MO
2009 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
State Inspection
The car paased
Recommended
Brad D. from St. Charles Hyundai responded on 07/09/2019 05:59 AM

Thank you for the positive five star survey! We appreciate your continued business done with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
LM
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Lester M.
O'Fallon, MO
2019 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Always Great Service!!!
Chris and the team at St. Charles Hyundai are the BEST!!!

Thanks!
Recommended
Brad D. from St. Charles Hyundai responded on 06/24/2019 06:57 AM

Thanks for the great survey! We appreciate your business.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
BT
BRAD THOMASON
Verified Customer
Saint Charles, MO
2018 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Recall - Vallet pick-up
I needed a recall serviced on my car and the dealer picked up my car, serviced it and brought it back while I was at work. I am very happy with my experience.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 06/15/2019 10:25 AM

Thank you for the positive review. If there is anything else we can do for you please let us know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
BT
BRAD THOMASON
Verified Customer
Wentzville, MO
2019 Hyundai Veloster
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/14/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly service
Was bad that I had to tell them 3 times about my extra protection plan I bought from them to get it covered. But it all went well and very quickly done.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 06/15/2019 05:41 AM

Thank you for taking the time to review our dealership. We appoligize for the issue on finding your extended protection plan. We hope to make your next visit a five star visit.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
BT
BRAD THOMASON
Verified Customer
Saint Peters, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service Department
Always happy with the Service Department professional, timely and thorough.
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 06/14/2019 01:10 PM

Thanks for the great review of your recent service experience! We appreciate your business.

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
MM
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Madison M.
Saint Louis, MO
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Awesome service
Everyone is really helpful, nice, and does great work!
Recommended
Bob R. from St. Charles Hyundai responded on 06/12/2019 05:44 AM

Thank you for the great review ! we appreciate your business ! thanks .

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
BT
BRAD THOMASON
RW
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Ralph W.
Saint Charles, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
Prompt courteous service.
Recommended
Brad D. from St. Charles Hyundai responded on 06/12/2019 03:01 PM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon! 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
MO
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Michael O.
Saint Louis, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
people and serviceissue
ue people always on top of problem
Recommended
Bob R. from St. Charles Hyundai responded on 06/10/2019 05:06 AM

Thanks for the great review ! we appreciate all your continued service wirth us ,thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
BT
BRAD THOMASON
SM
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Suzan M.
O Fallon, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The employees are great
My original dealership has changed ownership. I needed service for my car so I went to St Charles Hyundai. Everyone was so pleasant . I will be returning in the future.
Recommended
Brad D. from St. Charles Hyundai responded on 06/10/2019 02:41 PM

Thanks for the great review, we appreciate your business!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
LK
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Laura K.
O Fallon, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
St Charles Hyundai provides the best service of any car dealership service department I have ever been to.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 05/24/2019 05:01 AM

Thank you for the positive feedback! We appreciate your business.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
BT
BRAD THOMASON
RR
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Richard R.
Lake Saint Louis, MO
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
In and out , without a doubt. Fast and Friendly.
I can always depend on your service dept. to take care of my problem. Thanks again!
Recommended
Brad D. from St. Charles Hyundai responded on 05/22/2019 03:00 PM

Thank you for the great five star survey on your recent service with our dealership. we hope to see you soon! 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
MO
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Michael O.
Saint Louis, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
excellent
excellent
Recommended
Brad D. from St. Charles Hyundai responded on 05/22/2019 03:00 PM

Thank you for all your business done with our service department. We hope to see you soon! 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
KT
gravatar
Kelly T.
Winfield, MO
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Took care of my car
Was informed the car needed new tires, they didn't have enough in stock and gave me a loaner car
Recommended
Brad D. from St. Charles Hyundai responded on 05/22/2019 03:01 PM

Thank you for the great five star survey on your recent service with our dealership. we hope to see you soon! 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
BT
BRAD THOMASON
MN
gravatar
Mary N.
Winfield, MO
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
I love st Charles Hyundai they did everything they possibly could to put me in a new car when I had to trade my old Hyundai in because of a problem with the panoramic sunroof. I didn't think I would be able to get a newer car much less a brand new one but they made it happen. The sales people and financial people are awesome.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 05/14/2019 06:01 AM

Thank you for the great five star survey!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
BT
BRAD THOMASON
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