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SureCritic / Hyundai Dealer / St. Charles Hyundai / CHRISTOPHER LIPE
CL

CHRISTOPHER LIPE

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(43 reviews)
49

Reviews of CHRISTOPHER LIPE

Verified Customer
Saint Peters, MO
2020 Hyundai Santa Fe
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/17/2021
Service Type: Maintenance
verified customerVerified Customer
5
Category: Service
It was ok
The service technician was rude
Employees worked with
CL
CHRISTOPHER LIPE
TB
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Tammy B.
Saint Charles, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Customer service
I receive excellent service every time I have my car serviced. The technician always gives a through run down of services needed.
Employees worked with
CL
CHRISTOPHER LIPE
FE
FRANK ELLIS
SB
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Scott B.
Saint Charles, MO
2012 Hyundai Tucson
ReScore Review™
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/02/2021
verified customerVerified Customer
3
Category: Service
Rescore
They did reach out. 3 stars for that.
Next visit will tell if it's all talk.
Employees worked with
CL
CHRISTOPHER LIPE
KD
KYLE E DAVIS
HC
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Harley C.
Saint Charles, MO
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great Service
Performed my needed service on time with my appointment and service was quickly performed. Waiting room was comfortable and clean as were their restrooms.
Employees worked with
CL
CHRISTOPHER LIPE
JC
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Josh C.
Saint Peters, MO
2015 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2021
verified customerVerified Customer
10
Category: Service
Great Service
I brought my vehicle in for a quick service. The technicians were able to identify the cause and correct all the issues. Their personnel were friendly and helpful as well as accommodating. My car feels brand new again and I'm completely happy with their work.
Employees worked with
CL
CHRISTOPHER LIPE
DH
DAN HANSEN
DW
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Douglas W.
Saint Peters, MO
2015 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Hyundai
Service is exceptional.
They were short handed on the date scheduled, causing lengthy delay for pick up.
This is the only time I have experienced this situation.
Employees worked with
CL
CHRISTOPHER LIPE
BT
BRAD THOMASON
Verified Customer
O'Fallon, MO
2013 Hyundai Veloster
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/25/2021
Service Type: Repair
verified customerVerified Customer
0
Category: Service
Horrible service
Shocked this place is still open
JOSHUA H. from St. Charles Hyundai responded on 09/01/2021 07:50 AM

I am very disappointed in the experience that you received at our dealership.  I would like to talk with you some more on your experience.  Customer experience is my number one goal and with that it appears we have failed you.  Could you give me a call when you get a chance.

thank you,
Josh Higginbotham
Service Manager 
St Charles Hyundai 
direct line (636)244-5147

Employees worked with
CL
CHRISTOPHER LIPE
DH
DAN HANSEN
PR
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Patricia R.
Saint Charles, MO
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great place to take your car.
The personal & the quality of work.
Recommended
Employees worked with
CL
CHRISTOPHER LIPE
FE
FRANK ELLIS
KS
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Kenneth S.
Godfrey, IL
2021 Hyundai Santa Fe Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai service facility
everything was great.
Recommended
Employees worked with
CL
CHRISTOPHER LIPE
JH
JORDAN E HARTMAN
AJ
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Andrew J.
Saint Peters, MO
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
I Love Hyundai
This is my first Hyundai and I have no idea why I have waited so long. This car is the BMW’S of cars
Recommended
Employees worked with
CL
CHRISTOPHER LIPE
JH
JORDAN E HARTMAN
BO
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Brian O.
O Fallon, MO
2012 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Super
Chris expertly diagnosed the problem with my wife’s car and got it fixed. Was not an easy problem to remedy or diagnose.
Recommended
Employees worked with
CL
CHRISTOPHER LIPE
JM
JOHN MEYER
BT
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Briana T.
Saint Charles, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick and friendly
They are always very helpful, fast, and friendly!
Recommended
Employees worked with
CL
CHRISTOPHER LIPE
JM
JOHN MEYER
Verified Customer
Saint Charles, MO
2018 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2021
verified customerVerified Customer
Category: Service
update review
Thanks for follow up
Recommended
Employees worked with
CL
CHRISTOPHER LIPE
DH
DUSTIN A HELLER
Verified Customer
Saint Peters, MO
2002 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2021
verified customerVerified Customer
Category: Service
Car kept over-nite
Car was kept over-nite but I wasn't told parts would be ordered for my brakes. I was quoted a price of $780.00 to fix the problem and I said ok. When I picked the car up the next day the bill ended up being $495.81 and when asked about the difference in price the service associate just shrugged his shoulders. Then upon returning to my car I discovered the driver floor mat had grease from the shop on it. The service department attempted to clean it but was unsuccessful. The Hyundai Manager offered a discount on my next service and offered to take the car in again to clean the mat. I didn't want to take my car in again and said " no thanks".

To make a long story short everything turned out ok and I would take my car in again.
Recommended
Employees worked with
CL
CHRISTOPHER LIPE
TL
TRAVIS J LONG
JR
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John R.
O Fallon, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service staff!
I have always rated the service I get from St Charles Hyundai 5 stars. All maintenance on both my Hyundai's have only been performed at the St Charles dealership. The two main guys that stand out are Brad Dean and Tyler Rodriguez. I am sure the rest of the staff are great also, but most of my interactions have been with Tyler and Brad. Both are very professional and will go out of there way to help.
Recommended
Employees worked with
CL
CHRISTOPHER LIPE
BT
BRAD THOMASON
RZ
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Raymond Z.
St. Louis, MO
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
-
-
Recommended
Employees worked with
CL
CHRISTOPHER LIPE
Verified Customer
Swansea, IL
2020 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2021
verified customerVerified Customer
Category: Service
Great Team!!!
Great team!
Recommended
Employees worked with
CL
CHRISTOPHER LIPE
BT
BRAD THOMASON
PH
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Phillip H.
Saint Louis, MO
2017 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Honest, Courteous Dealership
The staff is courteous. The staff is honest. They do good work. They charge a little too much, so I only go every other service visit. I don't want to pay the price every time. If another place tells me I need work done I check with St. Charles Hyundai before I get the work done.
Recommended
Employees worked with
CL
CHRISTOPHER LIPE
DH
DUSTIN A HELLER
CH
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Catherine H.
Saint Peters, MO
2010 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/09/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
SERVICE ON CAR
THE ALTERNATOR ON OUR HYUNDAI WENT OUT AFTER 9 YEARS AND 48,000 MILES. WE CALLED AND IMMEDIATELY GOT AN APPOINTMENT O FIX IT THE NEXT DAY. THE SERVICE WAS COMPLETED ON TIME, THE STAFF WAS COURTEOUS AND THE REPAIR COST WAS REASONABLE.

JOHN H.
Recommended
Employees worked with
CL
CHRISTOPHER LIPE
KD
KYLE E DAVIS
RZ
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Raymond Z.
St. Louis, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
-
-
Recommended
Employees worked with
CL
CHRISTOPHER LIPE
JM
JOHN MEYER
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