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SureCritic / Hyundai Dealer / Hiley Hyundai of Burleson / Mary A Carter
MC

Mary A Carter

Hiley Hyundai of Burleson
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1101 reviews)
79

Reviews of Mary A Carter

CL
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Clyde L.
Fort Worth, TX
2012 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/11/2021
Service Type: Maintenance
Category: Service
RYAN S. from Hiley Hyundai of Burleson responded on 03/11/2021 11:16 AM

We are very concerned that you are not satisfied with your visit to our store.  I will look into this and we will reach out to you to see what we can do to make this right.  

Best Regards,

Ryan Sigman
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with
MC
Mary A Carter
MU
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Mary U.
Mansfield, TX
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great people,great service
The people and staff members treated me with respect and Robert Young,my salesman is very good and made my experience great,I would rate them 10 on a scale from 1-10
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 03/11/2021 11:29 AM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with
MC
Mary A Carter
JC
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Joe C.
Fort Worth, TX
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Review
Great Review!
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 02/18/2021 08:24 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with
MC
Mary A Carter
Verified Customer
Burleson, TX
2019 Hyundai Santa Fe Xl
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service department great
Hard getting an initial return call to make an appointment but once there the service is great!
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 02/18/2021 08:24 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with
MC
Mary A Carter
ES
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Eliabeth S.
Burleson, TX
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Regular maintenance
Dealership personnel polite and professional while being personable. Gave additional options with cost prior to maintenance without pressure to add. Completed maintenance promptly.
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 02/08/2021 10:11 AM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with
MC
Mary A Carter
AH
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Athina H.
Alvarado, TX
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Love my Elantra!
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 01/26/2021 06:35 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with
MC
Mary A Carter
TO
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Trisha O.
Fort Worth, TX
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Always a great experience. Mary does a great job.
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 01/21/2021 05:37 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with
MC
Mary A Carter
MJ
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Melissa J.
Arlington, TX
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
I love this place.
They are always fast and friendly. They also do what they can to help. Let's just say I would trust these people with my life and my families life. THANK YOU HILEY HYUNDAI OF BURLESON
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 01/19/2021 06:09 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with
MC
Mary A Carter
PS
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Phillis S.
Fort Worth, TX
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Customer Service
I need inspection and had went to several close to residence so zi decided to call Hiley and was told to bring it in without appointment I would be the next in line!
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 01/19/2021 06:08 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with
MC
Mary A Carter
CC
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Courtney C.
Burleson, TX
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast Service!
Got my car in right away and didn’t have a long wait! Plus a complimentary car wash!
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 01/12/2021 06:08 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with
MC
Mary A Carter
JD
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John D.
Fort Worth, TX
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Mary makes the visit great. Supper helpfull
I would recommend the Burleson service department to anyone needing quick professional service for their vehicle
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 01/11/2021 06:06 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with
MC
Mary A Carter
DI
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David I.
Burleson, TX
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Hiley Hyundai
Great advocate for the customer. Good service.
Recommended
Employees worked with
MC
Mary A Carter
Verified Customer
Burleson, TX
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great work
Always great
Recommended
Employees worked with
MC
Mary A Carter
RT
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Rebecca T.
Cleburne, TX
2016 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Keep appointments on time
No further comments
Recommended
Employees worked with
MC
Mary A Carter
LR
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Larry R.
Forest Hill, TX
2018 Hyundai Santa Fe Sport
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/26/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Keep improving ?
They do try to please their customers.
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 12/28/2020 06:32 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with
MC
Mary A Carter
AJ
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Anita J.
Fort Worth, TX
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
5️⃣ star
Great customer service will be my number 1 place to go to overall star I give it 10 out of 10. Maria c
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 12/22/2020 06:31 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with
MC
Mary A Carter
RS
gravatar
Robert S.
Lubbock, TX
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
??
??
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 12/16/2020 12:14 PM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with
MC
Mary A Carter
NB
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Nicole B.
Arlington, TX
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Everyone is very helpful and professional. My service advisor was exceptional! Dealership is clean and welcoming.
Exceptional dealership. I will only go there for my service and future car purchases.
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 12/16/2020 11:42 AM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with
MC
Mary A Carter
MR
gravatar
Michael R.
Burleson, TX
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service!!!
They do great work. You won't be disappointed.
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 12/14/2020 06:05 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with
MC
Mary A Carter
LT
gravatar
Lou T.
Burleson, TX
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
This is a great dealership to service your Hyundai.
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 12/14/2020 06:05 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with
MC
Mary A Carter
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