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SureCritic / Hyundai Dealer / Pohanka Hyundai / Sean Tolton
ST

Sean Tolton

ASM
Pohanka Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1327 reviews)
70

Reviews of Sean Tolton

ME
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MICHELLE E.
Upper Marlboro, MD
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2014
Service Type: Repair
verified customer Verified Customer
Category: Service
Great hours / speedy service
I am very pleased with the availability of the service department...no need to take off from work. Also the work was completed in half the estimated time. Great job Pohanka Hyundai. I will be back.
Recommended
Employees worked with
ST
Sean Tolton
ASM
Verified Customer
Clinton, MD
2012 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2014
Service Type: Repair
verified customer Verified Customer
Category: Service
Great people, great service
Overall service experience was great. My advisor was very informative and helpful and gave me the impression he would not sell me any service that I did not need. Sean is the best!!
Recommended
Employees worked with
ST
Sean Tolton
ASM
Verified Customer
Rockville, MD
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
good service
i came in early morning. was immediatlely serviced. the advisor that helped me was very nice, efficient and helpful. my car was complete in record time ( done right the first time) and i was over all happy with my service.
Recommended
Employees worked with
ST
Sean Tolton
ASM
AP
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ADRIANE P.
Upper Marlboro, MD
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Service
Explained and show pics of the issues. Professional and was able to service my vehicle within a decent timeframe.
Recommended
Employees worked with
ST
Sean Tolton
ASM
VC
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VALERIE C.
District Heights, MD
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2014
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Experience
The employees make the atmosphere great. They are very friendly and very helpful and very knowledgeable. I feel I can trust their recommendations and they are truthful. Sean, Will and Franklin I interact with each time I'm there. They are Great!!
Recommended
Employees worked with
ST
Sean Tolton
ASM
PC
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PHYLLIS C.
Washington, DC
2004 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/13/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Very good Service
I have been bringing my SUV for service to Pohanka Hyundai for nearly 10 years now. I have always received good service both for the maintenance and service personnel at your Company.
Recommended
Employees worked with
ST
Sean Tolton
ASM
KT
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KIMBERLY T.
MD
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
professionalism
Everyone is professional and courteous. They ask questions and don't just assume.
Recommended
Employees worked with
ST
Sean Tolton
ASM
JF
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JUDY F.
District Heights, MD
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
prompt service. clean , friendly staff
Everything is very convenient,
Recommended
Employees worked with
ST
Sean Tolton
ASM
HN
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HELEN N.
Temple Hills, MD
2010 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Clean environment and friendliness
No negative comments at this time.
Recommended
Employees worked with
ST
Sean Tolton
ASM
RB
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RACHEL B.
Forestville, MD
2013 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/28/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Dealer just around corner
I was surprised how long I waited to be served once I entered the dealership.
Recommended
Employees worked with
ST
Sean Tolton
ASM
CH
COLIN HENRY
AF
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ALETHEA F.
Washington, DC
2005 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Exemplary Service
I have always enjoyed my service at Pohanka Hyundai. Sean Tolton and Will Bishop are the best service advisors and they provide excellent customer service. Sean was my service advisor on this most recent visit, and he made certain to explain everything thoroughly. What impressed me the most is that he knew me by name without my having to tell him. The only negative of the visit is that I did not get a call indicating my car was ready for pick-up BUT when I called to find out and when I arrived, Sean apologized profusely. I was not upset because the service center was busy that day (New Year's Eve). The lack of a call did not affect my day nor did it cause me to not want to use Pohanka Hyundai in the future. In fact, I feel comfortable and secure taking my car to this service center based on the amazing customer service. I am considering strongly trading in my 2005 Elantra for a newer model, so I hope that the sales department members are just as phenomenal as Sean and Will.
Recommended
Employees worked with
ST
Sean Tolton
ASM
DF
DWAYNE FORRESTER
HC
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HENRY C.
Capitol Heights, MD
2002 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2013
Service Type: Maintenance
verified customer Verified Customer
Category: Service
superior service and personel
A-one in all respects!
Recommended
Employees worked with
ST
Sean Tolton
ASM
DH
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DONNA H.
MD
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2013
Service Type: Repair
verified customer Verified Customer
Category: Service
GREAT SERVICE
The staff is very professional and my car is running great.
Recommended
Employees worked with
ST
Sean Tolton
ASM
IT
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IYING T.
Temple Hills, MD
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2013
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Courtesy and Service
I was very impressed with the work performed and with the friendliness and courtesy of the staff.
Recommended
Employees worked with
ST
Sean Tolton
ASM
LA
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LARAE A.
Lothian, MD
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2013
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great customer service!!
Everyone is so professional
Recommended
Employees worked with
ST
Sean Tolton
ASM
DF
DWAYNE FORRESTER
BB
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BONITA B.
Springfield, VA
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2013
Service Type: Maintenance
verified customer Verified Customer
Category: Service
my service counselor
he provides all the answers
Recommended
Employees worked with
ST
Sean Tolton
ASM
LD
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LINDER D.
Washington, D.C., DC
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2013
Service Type: Maintenance
verified customer Verified Customer
Category: Service
courtesy and explaing the work
The new Hyundai location is 100% better. I tried the Alexandria location and did not like the service at all.
Recommended
Employees worked with
ST
Sean Tolton
ASM
ES
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ERNEST S.
MD
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2013
Service Type: Repair
verified customer Verified Customer
Category: Service
FINE
Nice and friendly
Recommended
Employees worked with
ST
Sean Tolton
ASM
MM
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MARCUS M.
Fort Washington, MD
2011 Hyundai Sonata Hybrid
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/25/2013
Service Type: Repair
verified customer Verified Customer
Category: Service
Long Wait
Customer Service needs improvement
Not Recommended
Employees worked with
ST
Sean Tolton
ASM
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