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SureCritic / Hyundai Dealer / Pohanka Hyundai / Sean Tolton
ST

Sean Tolton

ASM
Pohanka Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1327 reviews)
70

Reviews of Sean Tolton

Verified Customer
Clinton, MD
2012 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service, great people
Went in for an oil change & the mechanic took time to look over my daughter's vehicle & informed me of her need for tires. Safety is always a priority so I'm glad they noticed. They seemed honest and did not attempt to sell me any "fluff" or anything else that I did not need. Sean was great & I would highly recommend him due to his great customer service!
Recommended
Gaetana B. from Pohanka Hyundai responded on 11/02/2015 05:17 AM

Thank You for your positive feedback. We really appreciate it! We also look forward to you coming back for future services.

Employees worked with
ST
Sean Tolton
ASM
JB
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JOANN B.
Temple Hills, MD
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/27/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
stopped in without appointment and they took care of my car anyway
good customer service
Recommended
Gaetana B. from Pohanka Hyundai responded on 10/27/2015 11:10 AM

Thank you for the positive feedback! We appreciate your business and hope to see you again in the future!

Employees worked with
ST
Sean Tolton
ASM
DD
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DANIEL D.
Triangle, VA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer Satisfaction #1
Excellent care
Recommended
Gaetana B. from Pohanka Hyundai responded on 10/20/2015 06:20 AM

Thank you for your recent response,

We appreciate the positive feedback!

Employees worked with
ST
Sean Tolton
ASM
IF
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INGRID F.
Capitol Heights, MD
2014 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/06/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My fav spot
Everything was done very well-as usual.
Recommended
Amanda M., Service Administrator from Pohanka Hyundai responded on 08/13/2015 11:44 AM

Ms. Scott, Thank you for taking the time to post such a sweet review and such a wonderful customer! We love to hear that you continue to choose our dealership for your vehicle's services! Can't wait to see you next time!

Employees worked with
ST
Sean Tolton
ASM
JP
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JOYCE P.
Upper Marlboro, MD
2009 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very please with srervice today
Young gentleman that waited on me is always very courteous and helpful! I appreciate the manner in which he explains what services your car may need without making the customer feel pressured.
Recommended
Employees worked with
ST
Sean Tolton
ASM
DJ
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DOROTHY J.
Odenton, MD
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Good and timely
Recommended
Employees worked with
ST
Sean Tolton
ASM
DW
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DONDA W.
Waldorf, MD
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Nice service manager and sales staff.
Nice service manager and sales staff.
Recommended
Employees worked with
ST
Sean Tolton
ASM
RR
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ROOSEVELT R.
Forestville, MD
2011 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Outstanding service, clean dealership.
Pohanka Hyundai dealership is excellent and my Genesis is above what I expected. I thought I would want to trade it in for an Equus, but I am very satisfied with my Genesis.
Recommended
Amanda M., Service Administrator from Pohanka Hyundai responded on 07/06/2015 10:13 AM

Mr. Roy,
Thank you so much for taking the time to review your experience with us! We are extremely happy to hear that your service went above and beyond. Your service advisor, Sean, will be more than happy to take great care of you and your genesis every visit. Once again, thank you so much and we look forward to seeing you at your next service!

Employees worked with
ST
Sean Tolton
ASM
TB
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TIMOTHY B.
Washington, DC
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Added car wash was amazing
i have went to other hyundai dealers (I won't mention names) but this one gave superb treatment, and the coupons they send you are so helpful.
Recommended
Employees worked with
ST
Sean Tolton
ASM
HD
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HARRY D.
Suitland, MD
2013 Hyundai Accent
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/12/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
schedule maint
I can only say the tech was very kind and
helpful
Recommended
Employees worked with
ST
Sean Tolton
ASM
HM
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HERMENIA M.
Clinton, MD
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
No comment
No comment at this time.
Recommended
Employees worked with
ST
Sean Tolton
ASM
TT
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TAMELA T.
Fort Washington, MD
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Advisors are always friendly and professional!!
I will definitely recommend others...
Recommended
Employees worked with
ST
Sean Tolton
ASM
Verified Customer
Silver Spring, MD
2013 Hyundai Genesis Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
2013.15
Excellent, experience
Recommended
Employees worked with
ST
Sean Tolton
ASM
RW
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RARCHELLE W.
Clinton, MD
2014 Hyundai Elantra GT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service
I had a wonderful experience. He promise me a time...and got me out on that said time. The Wifi while I waited was a added bonus.
Recommended
Employees worked with
ST
Sean Tolton
ASM
Verified Customer
Clinton, MD
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Customer Service
Staff is personable and knowledgeable. This start my 3 year and so far excellent. Praying this continues
Recommended
Employees worked with
ST
Sean Tolton
ASM
CH
COLIN HENRY
DH
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DELLANORA H.
Capitol Heights, MD
2014 Hyundai Accent
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/14/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
owner
your service did not stand out.
Recommended
Employees worked with
ST
Sean Tolton
ASM
Verified Customer
Oxon Hill, MD
2008 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/07/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service personnel
Personnel was very professional and helpful. courteous
Recommended
Employees worked with
ST
Sean Tolton
ASM
LB
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LETITIA B.
District Heights, MD
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Sean Great Customer Service
I will only take my car to be service at this dealership. the people there are the best and Sean does a GREAT JOB of taking care of the customers.
Recommended
Employees worked with
ST
Sean Tolton
ASM
Verified Customer
District Heights, MD
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Brake and tire inspection
I was provided with quick and excellent service. The reported concerns were identified, addressed and resolved.
Recommended
Employees worked with
ST
Sean Tolton
ASM
DP
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DENORSE P.
2012 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/23/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Sean T. in service.
You can purchase anything but maintenance is the key and Sean T. makes owning my Genesis a breeze!! A Diamond Level performer Sean is!
Recommended
Employees worked with
ST
Sean Tolton
ASM
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