Business Solutions
SureCritic / Hyundai Dealer / Hyundai of St. Augustine / TUNDE O'CONNOR
TO

TUNDE O'CONNOR

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(687 reviews)
78

Reviews of TUNDE O'CONNOR

JS
gravatar
James S.
Athens, GA
2015 Hyundai Genesis Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Athens GA owner
Always get my Hyundai serviced in St Augustine when we are in North Florida. I find they are very dependable.
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 09/25/2020 06:45 AM

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to keeping you safe while exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
RE
gravatar
Ralph E.
Palm Coast, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Tunde is awesome. Always smiling and upbeat, and extremely informative on upcoming service to be performed.
A pleasure doing business with you guys
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/21/2020 05:54 AM

 We greatly appreciate you taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
Verified Customer
Saint Augustine, FL
2018 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2020
verified customer Verified Customer
Category: Service
Requested upgrading of first review
Service was very good. Waiting area and service access area needs improvements. Also service writers should not be graded on what is not under their control !
Recommended
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
Verified Customer
San Mateo, FL
2013 Hyundai Accent
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/08/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
.
.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/09/2020 12:19 PM

 We thank you for taking the time to share your service experience with us. Our sincere apologies for the uncharacteristic level of service you received. We have just implemented our contactless service communication through texting as a safety precaution for our guests and team. Tunde, your service consultant will be following up with you. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
KM
KEITH MONDELLO
DM
gravatar
Diane M.
Saint Augustine, FL
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Happy
I am pleased with the service I received at this dealership
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/08/2020 05:35 AM

 We appreciate you taking the time to share your service experience and kind words with us. We are committed to keeping you safe while exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
Verified Customer
Saint Augustine, FL
2018 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2020
verified customer Verified Customer
Category: Service
Requested upgrading of first review
Service was very good. Waiting area and service access area needs improvements. Also service writers should not be graded on what is not under their control !
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/05/2020
Service Type: Maintenance
Category: Service
Good people
Ok service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/08/2020 05:36 AM

 Thank you for taking the time to share your service experience with us. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
JP
gravatar
Jeffrey P.
St. Augustine, FL
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
professional and curtious
Thanks again!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/31/2020 05:36 AM

 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
Verified Customer
Saint Augustine, FL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
All In
No pressure service. As a customer I'm there for vehicle servicing not to get a sales pitch. That's why I come back.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/26/2020 07:56 AM

 We thank you for taking the time to share your service experience and kind words with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
DF
gravatar
Deborah F.
Green Cove Springs, FL
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Awesome service team
My family has bought 3 cars from Hyundai of St Augustine and we’ve been very happy.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/17/2020 02:25 PM

 We greatly appreciate you taking the time to share your service experience and kind words with us. Tunde and our Service team are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
AG
gravatar
Alan G.
Palm Coast, FL
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
quality product and service
great quality product and personnel that I deal with. Very happy with service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/17/2020 02:23 PM

 We greatly appreciate you taking the time to share your service experience and kind words with us. Our Service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
MR
gravatar
Michael R.
Palm Coast, FL
2017 Hyundai Ioniq Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
A Small Dealership In Size But Delivers Ginormous Service!
My experience with Hyundai of St Augustine has always been extremely gratifying. From my initial 3 year lease and subsequent purchase of my Hyundai Ioniq where I was most fortunate to deal with vehicle consultant extraordinaire, George Aflleje (warm, informed, and dedicated to his clients' satisfaction) to my vehicle maintenance and service, I have always been treated like royalty. All of the Service advisors have been wonderful, but I would like to specially mention Tunde, who is more than efficient. She is knowledgeable, caring and understanding. I always feel that I am getting the best service at the best prices.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/03/2020 02:21 PM

 Thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
KM
gravatar
Kay M.
Saint Augustine, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent Service!
I was very happy with the service I received when I took my car in. Everyone was helpful and friendly.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/31/2020 04:02 PM

 Thank you for taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
TG
gravatar
Thomas G.
Saint Augustine, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service As Always
I have been taking my Hyundai cars to the Hyundai of St. Augustine Service Department for over 8 years and have never had a bad experience. From my experience, they have never recommended anything I didn't need and the work was always performed in a timely fashion and at a fair price.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/28/2020 05:49 AM

 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. Our Service team is committed to keeping you safe and exceeding your expectations. 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
MH
gravatar
Martha H.
St. Augustine, FL
2016 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/27/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Title?
Oil change just takes too long
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/28/2020 05:52 AM

 Thank you for sharing your service experience with us and our apologies for the extra time needed to complete your services. We are committed to keeping you and our team safe and we are disinfecting vehicles before and after services are completed. We appreciate your patience and understanding and are committed to keeping you safe.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
Verified Customer
Hastings, FL
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
They treat my car as if it was their car!
See title!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/27/2020 05:57 AM

Thank you for sharing your service experience with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
FD
gravatar
Felicitas D.
Palm Coast, FL
2016 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Caring attitude
Tunde made an extra effort to make sure I get out on time. I was very impressed of her caring and understanding attitude towards me. I can see that she is loved and favored by her customers. I will definitely be coming back for service here.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/27/2020 06:05 AM

Thank you for sharing your service experience with us and your kind words. Tunde and our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
GW
gravatar
George W.
Palm Coast, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
service department always friendly and helpful. I bring my car to Hyundai for all my service needs.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/23/2020 08:30 AM

 We sincerely appreciate you taking the time to share your experience with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
Verified Customer
Saint Augustine, FL
2016 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/22/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
A disappointment!
Usually they are on top of sevice! This time I had my tires rotated and I felt like they they different check the tire pressures! They were all different psi settings! Also they omitted the little window sticker to inform me when I should return! It just makes me wonder if they are doing the service! I just saying!!
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/22/2020 07:55 AM

Thank you for sharing your service experience with us and for bringing this to our attention. Our apologies for any inconvenience this has caused. We will be addressing this with our team. We are committed to keeping you safe.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
RR
gravatar
Roberto R.
Saint Augustine, FL
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Tundi was excellent
It’s a pleasure to get pay for maintenance for my Palisade when Tundi helps me.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/20/2020 11:39 AM

  We appreciate you taking the time to share your service experience and kind words with us. Tunde is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
RE
gravatar
Ralph E.
Palm Coast, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Tunde is awesome. Always smiling and upbeat, and extremely informative on upcoming service to be performed.
5 star service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/16/2020 09:06 AM

 Thank you for taking the time to share your service experience and kind words with us. Tunde is committed to keeping you safe with a smile. 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.