Never Buying Ford Again
We bought ours used. At 70,000 miles, it suffered from "catastrophic engine failure" on the highway out of nowhere. It broke down while going up a hill and had to pay $300 to get it towed. Had to pay $8,500 to get it fixed, and Ford had the car for 2 months (which is hard when you have a job). Then when I got the car back, it turns out they reinstalled a panel improperly and we had to take it back to Ford the same day (heard scraping while on the highway home). Also when we got the car back, a small crack in the front windshield became 3x bigger after we got the car back and had to pay $500 to fix it because Ford said it "probably cracked in the wash". 2 weeks later, the engine lags when starting and makes whirring sounds. Take it in AGAIN and they say we might have to replace the entire transmission, which will cost thousands more dollars. Get another opinion and they say to bring it in every 2 weeks to check on it. And got the slow start and whirring sound fixed for more money. All of this happened at 70,000 miles in 4 months. There was also a class action lawsuit forming in 2020 because they had crappy Ecoboosts and didn't recall or fix anything really. If this happened to someone without $10,000 in savings for car emergencies, then this could financially break someone, if you can't sell it and still have payments. We've never been more disappointed in a car company, and wish they would've actually stood behind their product.
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