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MARIO MACIAS

#1 IN THE NATION
San Tan Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

Reviews of MARIO MACIAS

ET
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Elaine T.
Gilbert, AZ
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Went in for oil change and tire rotation. Service Advisor Mario was very attentive and friendly. Told me that they were very busy and that it could take up to two hours. Much to my surprise, Mario can to get me around 45 minutes later telling me that it was ready. Great service and great Service Advisor.

Thanks Mario.
Recommended
Cara M. from San Tan Hyundai responded on 02/11/2020 11:06 AM

Elaine,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
DE
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Deborah E.
Queen Creek, AZ
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent
Just had my Hyundai serviced at San Tan Hyundai. They team took great care of me from start to finish! Thanks guys!
Recommended
Cara M. from San Tan Hyundai responded on 02/10/2020 01:39 PM

Deborah,
Thank you for your response. We appreciate you an your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Gilbert, AZ
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Service work
Responsive, work done on time.
Recommended
Cara M. from San Tan Hyundai responded on 02/10/2020 11:51 AM

Thank you for your response. We appreciate you an your business. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
LC
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Laura C.
Mesa, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
very professional
awesome work ethics
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 02/09/2020 05:55 AM

Good morning.  Thank you for responding to our survey with the awesome comments.  We truly appreciate it and look forward to seeing you next time.  Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
RP
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Russell P.
Chandler, AZ
2016 Hyundai Genesis Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Typical Great Service
I've always been extremely pleased with the service at San Tan Hyundai --- from being greeted in the Service Line, dealing with Mario, waiting in the customer lounge area or taking the shuttle, looking at new cars, to checking out --- everyone is friendly and courteous. The work is always done quickly and correctly. VERY HAPPY.
Recommended
Cara M. from San Tan Hyundai responded on 02/07/2020 01:54 PM

Russell,
Thank you for your response. We appreciate you and your business. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Queen Creek, AZ
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service
Mario is always friendly and welcoming! ?
Recommended
Cara M. from San Tan Hyundai responded on 02/06/2020 09:49 AM

Lori,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
MT
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Maggie T.
Gilbert, AZ
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome customer service
I am a regular customer because of the personal service I receive from Mario. My Sonata was serviced in less time than estimated. I appreciate how he greets me when I arrive and makes sure I am satisfied with the service done on my car.
Recommended
Cara M. from San Tan Hyundai responded on 02/06/2020 09:43 AM

Maggie,
Thank you so much for your response. We appreciate you taking the time to recognize Mario. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
DA
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Dale A.
Chandler, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Prompt courteous service
Mario is still the best !
Recommended
Cara M. from San Tan Hyundai responded on 02/06/2020 09:38 AM

Dale,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Mesa, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and friendly service
Made a mistake on my bill and took care of it right away.
Recommended
Cara M. from San Tan Hyundai responded on 02/05/2020 11:54 AM

Thank you for your response. We apologize for the mistake but I  am glad we were able to fix the mistake. We are here if you need anything.


Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
MV
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Melinda V.
Chandler, AZ
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always A+ Customer Service
Never had a bad experience at San Tan Hyundai! Everyone is great & Mario is awesome!
Recommended
Cara M. from San Tan Hyundai responded on 02/05/2020 11:18 AM

Melinda,
Thank you for your response and for taking the time to recognize Mario and staff. We are here if you need anything. Have a great day.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
AS
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Allan S.
Chandler, AZ
2013 Hyundai Santa Fe Sport
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/04/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Service was good
Recommended
Cara M. from San Tan Hyundai responded on 02/04/2020 01:06 PM

Allan,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
GB
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Greg B.
Queen Creek, AZ
2015 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mario and Hanna We’re so helpful and kind
Yes very good service
Recommended
Cara M. from San Tan Hyundai responded on 02/03/2020 02:55 PM

Greg,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
VM
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Violet M.
Mesa, AZ
2016 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
superior service
Mario is a superior employee and Hyundai should give him an award for excellence
Recommended
Cara M. from San Tan Hyundai responded on 01/31/2020 10:13 AM

Violet,
Thank you so much for your raving review for Mario! He is one of a kind. We appreciate you! We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Tempe, AZ
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
very happy
This was my third service job since buying my car in 2018 and I have been very pleased with the services offered. However, I do wish that the shuttle would run a little more frequently.
Recommended
Cara M. from San Tan Hyundai responded on 01/30/2020 03:16 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
BR
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Barry R.
Mesa, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Another home run
My service advisor Mario was fantastic. Always helpful,courteous and knowledgeable about the vehicle. He is what makes the visit trouble free.
Recommended
Cara M. from San Tan Hyundai responded on 01/30/2020 03:14 PM

Barry,
Thank you for your response and for taking the time to recognize Mario. We are here if you need anything. Have a great day.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
IA
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Isabel A.
Chandler, AZ
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service advisor
Mario is great.
Recommended
Cara M. from San Tan Hyundai responded on 01/30/2020 01:29 PM

Isabel,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
AL
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Amanda L.
Queen Creek, AZ
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always great service
Had a dead battery, so I showed up without an appointment. They got me in and on my way in about an hour. Thanks Mario!
Recommended
Cara M. from San Tan Hyundai responded on 01/30/2020 10:46 AM

Amanda,
Thank you for your response. We are so pleased to hear you were taken care of so quickly and efficiently by Mario. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
LH
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Lee H.
Chicago, IL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Experience
Its always a great experience at San Tan Hyundai.
Recommended
Cara M. from San Tan Hyundai responded on 01/30/2020 10:39 AM

Lee,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Gilbert, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Job
Great Job
Recommended
Cara M. from San Tan Hyundai responded on 01/28/2020 01:45 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Florence, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Mario was fantastic as usually: thorough and quick. I was in and out in less than an hour.
Recommended
Cara M. from San Tan Hyundai responded on 01/28/2020 01:44 PM

Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
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