DS

DAVID SHIPLETT

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(169 reviews)
73

Verified Customer
Melissa, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service!
I brought my 2017 Tucson in for routine service and to diagnose & repair the A/C. Prior to the visit, I had been stressing over what the A/C repair would cost and how much it was going to cost, if it was out of warranty. The service advisor told me there was a recall out for the A/C, and that they had the parts to perform the repair. A couple of hours later, I was on my way with a cold-blowing A/C, and out only the cost of the oil change. I slept better that night.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/20/2018 10:12 AM

Thank you so much for the great review

Don Wheeler
Fixed Operation Manager
940-243-6208

Verified Customer
Argyle, TX
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fast Service
I was in and out within 10 minutes on my oil change at Eckert. Great service and a great TEAM at Eckert.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/20/2018 11:24 AM

Thank you for the 5-star review.

Don Wheeler
Fixed Operation Manager
940-243-6208

Verified Customer
Keller, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great people
Nobody better.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/16/2018 11:17 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

Verified Customer
Lewisville, TX
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/27/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
It was good
...
Not Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/28/2018 06:42 AM

Mr. Nguyen,

  We do indeed work on every piece of your vehicle.
Please by all means let us know and we will schedule.

Don Wheeler
Fixed Operation Manager
940-243-6208

JL
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Janet L.
Corinth, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
Great Service. Courteous Staff
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/28/2018 08:30 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

MC
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Melissa C.
Lewisville, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Silver Lining
I have to be at work at 6 am all the way in Dallas. I walked into the garage to start the car and the car was dead. I called Hyundai and let them know as soon as I was able to get the car in motion I would be making my way to the dealership. The car finally started and I arrived in Denton a little before the garage. The gentleman I spoke with listened as I explained what the issue was. He suggested what the cause might be, but would not state officially until he was for sure. His educated opinion was that there was a faulty switch in the gear shift. He quoted me a price and fixed the issue. I was on the road and at work by 9 am.

Thank you for the time and getting the issue fixed quickly.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/25/2018 08:12 AM

Thank you so much for the great review. 

Don Wheeler
Fixed Operation Manager
940-243-6208

PD
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Patricia D.
Denton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good Service
Friendly, efficient, keeps appointment times, easy to make an appointment. Did not have long wait.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/28/2018 06:11 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

JF
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Judith F.
Argyle, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service - even faster than expected!
This was my first experience with the service department at Eckert - and it was a great one. My first call was friendly and helpful, they got me in quickly and my car was ready far sooner than I had even asked for. Everyone I dealt with was very professional, efficient and friendly. Great service - I'll definitely be back!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/22/2018 04:57 AM

Thank you, so much for the great review.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

GB
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George B.
Lewisville, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Easy in and out
Routine service...fast and fairly priced
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/15/2018 05:03 AM

Thank you, Mr. Borkel

Don Wheeler
Fixed Operation Manager
940-243-6208

BW
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Barbara W.
Aubrey, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Call back for certain items
All call back items were fixed.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 04/30/2018 12:27 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

MD
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Misti D.
Beckville, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Great customer service!
Everyone was great! Don Wheeler was super helpful! They went above and beyond to help me with my daughter's car! Would definitely recommend!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/30/2018 11:49 AM

Thank you so much.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

SD
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Stephen D.
Denton, TX
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Just needed an inspection - Everyone knows your name
Took care in for a state inspection. Turn around time was fast. All the team said hello or said hi to me by name.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/28/2018 08:40 AM

Mr. Ducar,
   It is an honor to have a customer as good as you sir.

Don Wheeler
Fixed Operation Manager
940-243-6208

JI
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Jackie I.
Sanger, TX
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/26/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
My review
I like having my car serviced by the authorized Hyundai dealer.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/26/2018 05:04 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

LF
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Lucien F.
Trophy Club, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Rolls Royce Service!
Sold my 2 Mercedes and started trying Hyundai. Auto quality and personal service so much better than Mercedes, I have bought 4 Hyundai from Eckert and will be purchasing my 5.... new 2018 Santa Fe this summer!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/19/2018 12:06 PM

Thank you, sir.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

LW
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Lynne W.
Justin, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent
Terrific customer service!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/19/2018 05:10 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

W
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W.
Denton, TX
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Owner
Great service.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/29/2018 02:23 PM

Thank you, Maam for the great survey

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

BG
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Bessie G.
Sadler, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Service visit
Everything went well. Out in an hour
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/25/2018 05:37 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

Verified Customer
Flower Mound, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Honest and trustworthy
Had a rattle in the engine bay. They diagnosed it and repaired.
No drama, no games.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/24/2018 05:37 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

MM
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Michele M.
Corinth, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Timely swrvuce
Excellent
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/12/2018 07:04 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

DH
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Debra H.
Double Oak, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Always treat me as family
I have all my service done here. As a single woman I have never felt like they have taken advantage of me with unneeded repairs. They are fair and honest.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/16/2017 07:20 AM

Thank you, that means a lot.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
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