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SureCritic / Hyundai Dealer / Hiley Hyundai of Burleson / Mary A Carter
MC

Mary A Carter

Hiley Hyundai of Burleson
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1101 reviews)
79

Reviews of Mary A Carter

MM
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Marcus M.
Arlington, TX
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My Experience
Hiley Hyundai does it right. I didn't originally go there to buy a car but to find out what was going on with my current car. I dropped my car off and got some bad news. Although I received bad news, it wasn't without options or answers. They even gave me other options to help me repair the damage to my car's engine. I didn't take this route. After going through many options, I sat down with Ron. Ron helped me with getting into a brand new car, fully loaded with tons of rebates to help me with my negative equity. They were there to assure me that everything was going to be OK. I drove away with a brand new car and no more worries.
Recommended
DEAN D. from Hiley Hyundai of Burleson responded on 11/14/2019 03:26 PM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Employees worked with
MC
Mary A Carter
MC
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Mary C.
Alvarado, TX
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great job
They do a great job, not always the quickest but always friendly and do a great job
Recommended
DEAN D. from Hiley Hyundai of Burleson responded on 11/14/2019 01:31 PM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Employees worked with
MC
Mary A Carter
Verified Customer
Fort Worth, TX
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
xx
xx
Recommended
DEAN D. from Hiley Hyundai of Burleson responded on 11/14/2019 01:30 PM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Employees worked with
MC
Mary A Carter
Verified Customer
Fort Worth, TX
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Happy
Everything was good my car
Recommended
DEAN D. from Hiley Hyundai of Burleson responded on 11/12/2019 07:11 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Employees worked with
MC
Mary A Carter
Verified Customer
Fort Worth, TX
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent customer service
Professional staff always willing to go the extra mile
Recommended
DEAN D. from Hiley Hyundai of Burleson responded on 11/11/2019 09:54 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Employees worked with
MC
Mary A Carter
JN
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Jesus N.
Cleburne, TX
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Amazing service
Mary was super sweet at Hyundai of burleson.
Recommended
DEAN D. from Hiley Hyundai of Burleson responded on 11/09/2019 12:24 PM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Employees worked with
MC
Mary A Carter
Verified Customer
Burleson, TX
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service
Service dept. folks always keep me up to date on status work being done. Service done in a timley manner.
Recommended
DEAN D. from Hiley Hyundai of Burleson responded on 11/09/2019 06:37 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Employees worked with
MC
Mary A Carter
Verified Customer
Mansfield, TX
2019 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/08/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
V
B
Recommended
DEAN D. from Hiley Hyundai of Burleson responded on 11/08/2019 11:51 AM

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Employees worked with
MC
Mary A Carter
SG
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Sharon G.
Artesia, NM
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Great service! Mary and her team are always so informative and courteous.
Recommended
DEAN D. from Hiley Hyundai of Burleson responded on 11/05/2019 02:44 PM

Good morning,

  We appreciate the wonderful compliments.  Thank you for choosing and trusting in Hiley Hyundai of Burleson. 

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Employees worked with
MC
Mary A Carter
DH
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David H.
Burleson, TX
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
I didn’t know I needed an appointment and I still got a very speedy service
Recommended
DEAN D. from Hiley Hyundai of Burleson responded on 11/05/2019 02:43 PM

Thank you for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family.

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Employees worked with
MC
Mary A Carter
RE
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Ruth Helen E.
Arlington, TX
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mary always takes great care of me
I have been to Hiley several times for service and Mary in the service department always takes great care of me. My wait is always comfortable.
Recommended
DEAN D. from Hiley Hyundai of Burleson responded on 11/04/2019 08:18 AM

Good afternoon Ruth,

  We appreciate the wonderful compliments.  Thank you for choosing and trusting in Hiley Hyundai of Burleson. 

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Employees worked with
MC
Mary A Carter
Verified Customer
Benbrook, TX
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good dealership
Excellent Service
Recommended
DEAN D. from Hiley Hyundai of Burleson responded on 11/02/2019 09:19 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Employees worked with
MC
Mary A Carter
HK
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Henry K.
Fort Worth, TX
2009 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service Department
I've been bringing my car in for service at this dealership for over six years. The service is outstanding. They're always able to get my car in and back to me in a short amount of time. Their communication is excellent and they're upfront about the cost. Mary in the service department is friendly, knowledgeable, and professional. I definitely recommend the service department at this dealership.
Not Recommended
DEAN D. from Hiley Hyundai of Burleson responded on 11/01/2019 09:28 AM

Thank you for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family.

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Employees worked with
MC
Mary A Carter
SU
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Stacie U.
Burleson, TX
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mary is Excellent
I had my car serviced in 10/28 and Mary was excellent- as always! She had my car ready exactly when she quoted it would be ready! And she gave me some much needed info- we walked out later that day with a new G70 as well! Like I said earlier Mary is excellent. Go see her for your service needs.
Recommended
DEAN D. from Hiley Hyundai of Burleson responded on 10/31/2019 07:50 AM

Good morning. Thank you for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family.

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Employees worked with
MC
Mary A Carter
AK
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Allison K.
Burleson, TX
2018 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Promptness, Professionalism, Performance
As always, the service is superior! And Mary the service rep plays a significant role in this.
Recommended
DEAN D. from Hiley Hyundai of Burleson responded on 10/31/2019 07:49 AM

Good Morning ,

  I would like to personally thank you for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.  

We appreciate you choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,
Dean Davis
Service Manager
Hiley Hyundai Of Burleson

Employees worked with
MC
Mary A Carter
Verified Customer
Burleson, TX
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Great Service
Recommended
DEAN D. from Hiley Hyundai of Burleson responded on 10/28/2019 07:35 AM

Good morning,

  We appreciate the wonderful compliments.  Thank you for choosing and trusting in Hiley Hyundai of Burleson. 

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Employees worked with
MC
Mary A Carter
JS
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Julie S.
Burleson, TX
2015 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very satisfied
I am completely satisfied with the service I got when I brought in my Santa Fe Sport for an oil change and tire rotation.
Recommended
DEAN D. from Hiley Hyundai of Burleson responded on 10/28/2019 07:35 AM

Good morning,

  We appreciate the wonderful compliments.  Thank you for choosing and trusting in Hiley Hyundai of Burleson. 

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Employees worked with
MC
Mary A Carter
FA
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Fleather A.
Fort Worth, TX
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Mary is an awesome service advisor.
Recommended
DEAN D. from Hiley Hyundai of Burleson responded on 10/28/2019 07:34 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Employees worked with
MC
Mary A Carter
JC
gravatar
Jana C.
Fort Worth, TX
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service Department
Mary in the Service department is fabulous, always super professional and just an all around sweet person!!
Recommended
DEAN D. from Hiley Hyundai of Burleson responded on 10/26/2019 09:30 AM

Good morning. Thank you for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family.

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Employees worked with
MC
Mary A Carter
GL
gravatar
Garrett L.
Mansfield, TX
2017 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly
Very friendly, had a good experience
Recommended
DEAN D. from Hiley Hyundai of Burleson responded on 10/26/2019 09:29 AM

I would like to personally thank you for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.  

We appreciate you choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,
Dean Davis
Service Manager
Hiley Hyundai Of Burleson

Employees worked with
MC
Mary A Carter
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