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SureCritic / Hyundai Dealer / Eckert Hyundai / DAVID SHIPLETT
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DAVID SHIPLETT

Eckert Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(169 reviews)
73

Reviews of DAVID SHIPLETT

MS
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Mark S.
Flower Mound, TX
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Quick diagnosis, fixed by date promosed.
very good
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/14/2017 04:53 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
WM
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WILSON M.
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Attitude, attitude and attitude
Attitude, attitude and attitude
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/13/2017 08:47 AM

Thank you sir

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
Verified Customer
Flower Mound, TX
2008 Hyundai Entourage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Hyundai Dealership
Service Department personnel are very nice and knowledgeable. Waiting room is comfortable.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/22/2016 05:29 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DS
DAVID SHIPLETT
FV
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Frederick V.
Little Elm, TX
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Timeliness
Efficiently identified and addressed the problem. They were very clear in informing me of next steps and costs associated with the work.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/07/2016 05:31 AM

Thank you very much.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DS
DAVID SHIPLETT
VD
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Vicki D.
The Colony, TX
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Salesman Stan Becker and quality of service dept.
Excellent
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/05/2016 06:12 AM

Thank you Ms. Dunkle

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
Verified Customer
Ponder, TX
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
30000 Maintenace
No issues
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/28/2016 06:25 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
AH
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Ashley H.
Celina, TX
2010 Hyundai Genesis Co
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/22/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Service you rarely find anywhere else!
The more I come here the more proud I am to tell my friends OF COURSE I take my car to the dealership! I have tried other places and they don't compare. I would rather spend more and get what I paid for.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/23/2016 09:16 AM

Thank you,
Ashley

Happy Holidays

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
Verified Customer
Natrona Heights, PA
2007 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/17/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
none
none
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/18/2016 06:15 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DS
DAVID SHIPLETT
Verified Customer
Corinth, TX
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/22/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Consistent
N/A
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/24/2016 05:30 AM

Thank you James

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DS
DAVID SHIPLETT
Verified Customer
Flower Mound, TX
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service
Front Desk was clear with the work needed to be performed and everything was covered by warranty. Also gave me a loaner car because the work was going to take 4-5 hours.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/21/2016 07:02 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DS
DAVID SHIPLETT
VB
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Valerie B.
Corinth, TX
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Happy Camper!
Very satisfied longtime customer
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/16/2016 06:36 AM

Thank you Ms. Beck

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
Verified Customer
Roanoke, TX
2015 Hyundai Sonata Hyb
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/10/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Car servicing
None
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/10/2016 05:46 AM

Thank you David

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DS
DAVID SHIPLETT
PH
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Paula H.
Denton, TX
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
five stars
5 stars
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/20/2016 04:23 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DS
DAVID SHIPLETT
VB
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Valerie B.
Corinth, TX
2011 Hyundai Elantra
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/18/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Airbag lighy
Not trusting anymore
Not Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/19/2016 01:55 PM

Ms. Valerie Beck,

I am extremely sorry that your air bag light came back on. Please bring it in so we can look at your vehicle. I am unaware as to what the concern is currently. If it is the same part, it is  under warranty and you would incur no additional charges. We want your vehicle running and operating properly. We will diagnosis the concern for free. I really am sorry if you think we would mislead you on your repairs, I can assure that is not our goal. If your repairs could be done under warranty, we certainly will do that.  

This is a copy of your warranty pasted below

Campaign Not Performed   (0 found) No outstanding recalls

5NPDH4AE6BH001669


I am sorry


Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
LA
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Liza A.
The Colony, TX
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fast & Friendly
Maintenance service visit. I love my Hyundai dealership!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/19/2016 04:57 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DS
DAVID SHIPLETT
Verified Customer
Lantana, TX
2010 Hyundai Genesis
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/10/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Below average
Never received what I was told to expect....Sad.
Not Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/12/2016 05:07 AM

Mr. Kieth Kotschwar,

I apologize if there was a misunderstanding sir, it shows, you brought the vehicle in for a problem with the seat and we replaced a switch. That is the only thing listed on the repair.
On your previous visit you had declined for us to diagnose your back up camera, is that what you are referring to? Please call when you are able, i am unaware of anything else that was needed.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
KD
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Kimberley D.
North Richland Hills, TX
2015 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
quick and easy oil change and tire rotation
in and out in under an hour. always pleasant to interact with.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/31/2016 06:07 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
CJ
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Carol J.
Lewisville, TX
2009 Hyundai Accent
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/25/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Title???
also nice, trustworthy
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/26/2016 06:56 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
TL
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Thomas L.
Denton, TX
2012 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Awesome service as always
Always happy with service.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/22/2016 05:55 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
RA
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Rick A.
Plano, TX
2012 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
The Service Manager Don W. was outstanding.
Yes Also I will be buying my next car from Eckert Hyundai . Thank You.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/03/2016 06:23 AM

Thank you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
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