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MM

MARIO MACIAS

#1 IN THE NATION
San Tan Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

Reviews of MARIO MACIAS

Verified Customer
Chandler, AZ
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Woo hoo! San tan Hyundai
From the time I bought my 2020 Santa Fe I have been thrilled with the way they have treated me. From beginning to my first service(oil change) I cant say enough. Thank you San Tan Hyundai
Recommended
Cara M. from San Tan Hyundai responded on 06/23/2020 03:13 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Gilbert, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
No pressure and friendly
Mario always does a great job explaining what would be best for my vehicle. Efficient and great customer service.
Recommended
Cara M. from San Tan Hyundai responded on 06/22/2020 12:16 PM

Thank you for your response and for taking the time to recognize Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Mesa, AZ
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent!
Fast, courteous professional service!
Recommended
Cara M. from San Tan Hyundai responded on 06/22/2020 01:40 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
GS
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George S.
Chandler, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent
Mario was great he is the best.
George
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 06/21/2020 07:15 AM

Good morning. Thank you for responding to our survey with the great comments.  We truly appreciate it and look forward to seeing you next time.  Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
RB
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Robert B.
Mesa, AZ
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Review response
Outstanding service
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 06/21/2020 07:14 AM

Good morning. Thank you for responding to our survey with the outstanding comments.  We truly appreciate it and look forward to seeing you next time.  Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Mesa, AZ
2019 Hyundai Kona
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/19/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Na
Na
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 06/21/2020 07:14 AM

Good morning.  I apologize that you felt Mario was unfriendly.  He is usually our highest rated advisor.  I know we have started wearing mask and I think there is a learning curve in conveying a warm greeting without being able to see an individuals smile and facial expressions.  Please feel free to reach out to me if you would like to speak further.  Thank you and have a wonderful weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JG
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John G.
Queen Creek, AZ
2014 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
John Gilbertson
As usual, I was promptly greeted by Mario and he sent my car right thru for service and within the hour it was done and I was back on the road again. I greatly appreciate everything about San Tan Hyundai and I definitely would not consider any other for service on my Hyundai,
Sincerely
John Gilbertson
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 06/21/2020 07:10 AM

Good morning. Thank you for responding to our survey with the fantastic comments.  We truly appreciate it and look forward to seeing you next time.  Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JM
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Jane M.
Gilbert, AZ
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast service & very friendly staff.
Always friendly & try to get your service call done quickly. Even showed up with a flat & was out of there within an hour. Great staff.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 06/21/2020 07:06 AM

Good morning. Thank you for responding to our survey with the great comments.  We truly appreciate it and look forward to seeing you next time.  Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
MB
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Michael B.
Mesa, AZ
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
key to success
said it all before----- Quick--- clean---- does it right the first time
Recommended
Cara M. from San Tan Hyundai responded on 06/17/2020 08:50 AM

Michael,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Gilbert, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
Outstanding customer service!
Recommended
Cara M. from San Tan Hyundai responded on 06/16/2020 11:01 AM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
WW
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William W.
Chandler, AZ
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer
Mario “ TEX “ Macias Customer Service is the BEST!
Recommended
Cara M. from San Tan Hyundai responded on 06/16/2020 11:01 AM

William,
Thank you for your response and for taking the time to recognize Mario. We look forward to helping you again in the future.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Gilbert, AZ
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
My experience at this dealership was excellent. The scheduling online was very easy. A reminder was emailed and texted to me. Once I arrived, I was greeted promptly to confirm my appointment time. I was then greeted by Mario Macias, who confirmed the type of service and the recommendations for service. I then received my service quote. I chose to wait for my vehicle. The waiting area was spotless. I received updates from Mario on the status of my vehicle via text along with what the tech had found as well as what recommended. I was able to chose what additional services I wanted along with estimates. Mario advised my vehicle was parked in front. The young lady who handled my payment was attentive, friendly and efficient.
All in all, this was a most pleasant experience from start to finish, which was an extreme change from the less than stellar service at the previous dealership I had been taking my vehicle to.
Recommended
Cara M. from San Tan Hyundai responded on 06/16/2020 11:00 AM

Thank you for your wonderful response. We appreciate you taking the time to recognize Mario and our other surrounding staff. We look forward to helping you at your next visit. Have a great day.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Gilbert, AZ
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Fast quick and affordable
Recommended
Cara M. from San Tan Hyundai responded on 06/16/2020 09:02 AM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
LM
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Lori M.
Chandler, AZ
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Car maintenance
I took my car for oil change and was updated as the maintenance was done. It was completed in less than an hour.
Recommended
Cara M. from San Tan Hyundai responded on 06/16/2020 08:44 AM

Lori,
Thank you for your response. We appreciate you and your business. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
KL
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Kevin L.
Chandler, AZ
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly people. Good service.
Friendly people. Good service.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 06/13/2020 01:24 PM

Good afternoon.  Thank you for responding to our survey with the great comments.  We truly appreciate it and look forward to seeing you next time.  Have a great weekend. 

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Mesa, AZ
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service and people.
When I need work on our car this will be the place we take it to. Mario M. is a great service adviser. 100 %
Recommended
Cara M. from San Tan Hyundai responded on 06/12/2020 10:46 AM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
GH
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Gary H.
Gilbert, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Mario the service adviser is always so nice. He always explain everything to me so well.
Recommended
Cara M. from San Tan Hyundai responded on 06/12/2020 07:40 AM

Gary,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
DA
gravatar
Dorothy A.
Chandler, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
15,000 service & auto butler
Mario Macias was great at getting my car serviced and I also had auto butler service completed all in a 2 hour window! The lobby is always clean and the service techs professional and helpful.
Recommended
Cara M. from San Tan Hyundai responded on 06/12/2020 07:38 AM

Dorothy,
Thank you for your response and for taking the time to recognize Mario. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Mesa, AZ
2004 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Muchas gracias!!!! Santan Hyundai
Yo sé que tienes un nuevo amor
Sin embargo, te deseo lo mejor
Si en mí encontraste felicidad
Tal vez alguien más te la dará
Como la flor
Con tanto amor
Me diste tú
Se marchitó
Me marcho hoy
Yo sé perder
Pero ah-ah-ay, cómo me duele
Ah-ah-ay, cómo me duele
Si vieras cómo duele perder tu amor
Con tu adiós, te llevas mi corazón
No sé si pueda volver a amar
Porque te di todo el amor que pude dar
Como la flor
Con tanto amor
Me diste tú
Se marchitó
Me marcho hoy
Yo sé perder
Pero, ah-ah-ay, cómo me duele
Ah-ah-ay, cómo me duele
Como la flor
Con tanto amor
Me diste tú
Se marchitó
Me marcho hoy
Yo sé perder
Pero ah-ah-ay, cómo me duele
Ah-ah-ay, cómo me duele
Ah-ah-ay, cómo me duele
Recommended
Cara M. from San Tan Hyundai responded on 06/12/2020 01:59 PM

Thank you for your response. We appreciate you! Anything for Selenas!

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
DS
gravatar
David S.
Mesa, AZ
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
GREAT JOB AS ALWAYS.
Mario was great. Hyundai was great as always. Time for a car wash.
Recommended
Cara M. from San Tan Hyundai responded on 06/12/2020 07:36 AM

David,
Thank you so much for your response. We appreciate you taking the time to recognize Mario. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
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