MM

MARIO MACIAS

#1 IN THE NATION
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

Verified Customer
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast, efficient
They were finished with our service much sooner than we expected. One suggestion - when checking windshield wipers, wipe off the window afterwards instead of delivering the car with a dirty windshield that had gone into the shop clean.
Recommended
Cara M. from San Tan Hyundai responded on 07/20/2020 09:07 AM

Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

JL
gravatar
James L.
Queen Creek, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Always prompt courteous service.
Recommended
Cara M. from San Tan Hyundai responded on 07/17/2020 11:48 AM

James,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

HL
gravatar
Helene L.
Sun Lakes, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Polite, efficient and knowlegible
The title says it all
Recommended
Cara M. from San Tan Hyundai responded on 07/17/2020 11:47 AM

Helene,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

JS
gravatar
John S.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service
excellent service by a team of professionals I bring my Tuscon in for scheduled maintenance and everything was completed on time. Great job!
Recommended
Cara M. from San Tan Hyundai responded on 07/17/2020 10:29 AM

John,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

AF
gravatar
Alicia F.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
I moved up to Chandler from the Tucson area in the Santan Hyundai serviced my car, got me registered and out the door within 45 minutes.
Friendly person personnel and fast great service.
Recommended
Cara M. from San Tan Hyundai responded on 07/16/2020 12:51 PM

Alicia,
Thank you for your response. We welcome you to Chandler! We look forward to helping you at your next visit. We are here if you need anything. Have a great day.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

JG
gravatar
John G.
Queen Creek, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
John Gilbertson
the service as usual was excellent
Recommended
Cara M. from San Tan Hyundai responded on 07/16/2020 09:57 AM

John,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

MB
gravatar
Michelle B.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Like family!
Love San Tan Hyundai! Mario & TJ in service always go above & beyond to make sure everything g is ?!!!! Love coming here, always feel welcome and takin care of! Shawn in sales is also fantastic! Always helpful and friendly!
Recommended
Cara M. from San Tan Hyundai responded on 07/14/2020 12:37 PM

Michelle,
Thank you for your wonderful feedback! We appreciate you taking the time to recognize Mario, TJ, and Shawn. We are here if you need anything.

Have a great day,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

JN
gravatar
John N.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Mario my advisor is the best. He’s always looking out for your best interest. As usual he gave great timely service to my Elantra.
Recommended
Cara M. from San Tan Hyundai responded on 07/13/2020 02:10 PM

John,
Thank you for your response and for taking the time to recognize Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

EC
gravatar
Ed C.
Queen Creek, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Outstanding dealership from purchase to service
Have always had our vehicle maintained and serviced at this dealer.....
Knowledgeable, reasonably priced, great employees!
Recommended
Cara M. from San Tan Hyundai responded on 07/13/2020 02:09 PM

Ed,
Thank you so much for your feedback. We appreciate you taking the time to acknowledge our employees. We appreciate you and your business. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

JR
gravatar
Joe R.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The personal service.
Excellent customer service
Recommended
Cara M. from San Tan Hyundai responded on 07/07/2020 10:14 AM

Joe,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

DK
gravatar
Dianna K.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
I can count on my car being serviced efficiently and quickly.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 06/28/2020 06:11 AM

Good morning.  Thank you for responding to our survey with the great feedback.  We truly appreciate it and look forward to seeing you next time.  Thank you and have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230

MM
gravatar
Martha M.
Florence, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick
Excellent service
“Mario”. Great
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 06/28/2020 06:02 AM

Good morning.  Thank you forresponding to our survey with the great feedback.  We truly appreciate it and look forward to seeing you next time.  Thank you and have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230

AF
gravatar
Anna F.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Pleasant experience
Getting my car serviced at SanTan Hyundai is always a pleasant experience. The wait was short. Mario is very professional.
Recommended
Cara M. from San Tan Hyundai responded on 06/26/2020 12:51 PM

Anna,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

DF
gravatar
Donna F.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I trust them!
I feel comfortable with these people because there is no hard sell and they explain everything clearly.
Recommended
Cara M. from San Tan Hyundai responded on 06/26/2020 12:50 PM

Donna,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

KK
gravatar
Kathleen K.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Always happy to get my car serviced at San Tan Hyundai.
Recommended
Cara M. from San Tan Hyundai responded on 06/26/2020 12:49 PM

Kathleen,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

CW
gravatar
Craig W.
Queen Creek, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service was very quick and easy this time.
They were ready for me and completed the work very efficiently.
Recommended
Cara M. from San Tan Hyundai responded on 06/26/2020 12:04 PM

Craig,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

WG
gravatar
Willard G.
Tempe, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Top Notch Service Advisor
My Service Advisor, Mario Macias, is top-notch in every way. He keeps me posted on service needs and keeps me up-to-date on the progress of my service whenever I bring the car in. Mario and the team and San Tan Hyundai take excellent care of me and my service needs.
Recommended
Cara M. from San Tan Hyundai responded on 06/26/2020 12:03 PM

Willard,
Thank you so much for your wonderful review and for taking the time to recognize Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Outstanding!
I arrived with a slow tire leak, and also needed an oil change and new wipers. I had no appointment.
Mario and crew took care of me on the spot and had me in and out within 45 minutes! Great.
Recommended
Cara M. from San Tan Hyundai responded on 06/26/2020 10:27 AM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

JM
gravatar
Joseph M.
Florence, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service
The best place to go. You had better keep Mario.
Recommended
Cara M. from San Tan Hyundai responded on 06/26/2020 10:14 AM

Joseph,
Thank you for your response. We appreciate you and your business. We look forward to helping you ant your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Sun Lakes, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
I use the dealership because I know what great service they offer
Recommended
Cara M. from San Tan Hyundai responded on 06/24/2020 10:16 AM

Thank you for your response. We appreciate you and your continued business. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.