
Hello Migdalis, we are really sorry to hear about your experience with your 2026 Hyundai Santa Fe and the serious issues you encountered with the towing system and trailer brakes. We completely understand your frustration—especially given that both the vehicle and trailer were purchased together for this exact purpose and the lengthy delay you experienced at the dealership. A specialist from our customer care team will be in touch with you to investigate the concerns you've presented further and help look into a resolution. ^cc
Thank you for sharing your feedback on your 2026 Hyundai Santa Fe. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. ^cc
Hello Migdalis, we are really sorry to hear about your experience with your 2026 Hyundai Santa Fe and the serious issues you encountered with the towing system and trailer brakes. We completely understand your frustration—especially given that both the vehicle and trailer were purchased together for this exact purpose and the lengthy delay you experienced at the dealership. A specialist from our customer care team will be in touch with you to investigate the concerns you've presented further and help look into a resolution. ^cc
Hello Wendy,
Thank you for your feedback. We are always looking to improve our customer experience and appreciate any input from our customers. ^cc
Hello Anthony,
Thank you for reaching out to us. We were able to verify that your case is currently under review by our corporate investigation team. We would like to encourage you to continue working with your case manager regarding your inquiry into this incident. Thank you. ^cc
Hello Melissa,
We would like the opportunity to investigate this. A representative will be in touch with you to investigate further ^cc.